Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о PharmXtra

Просмотр всех 7,207 отзывов

Надежный клиент

Подтверждено Feefo

3 years ago

Very Good

Excellent service, and my items came quickly despite the postal strikes. I'd recommend them to other people.

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. We appreciate your feedback. Kind Regards, EU Meds.

Надежный клиент

Подтверждено Feefo

3 years ago

Unreliable delivery

I’ve ordered from here a few times and not had a problem when it has come via Royal Mail . However this time my parcel has been sent via Evri. I placed the order and it was apparently shipped a week...

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Chloe

PharmXtra

3 years ago

Hi there, Thank you for taking the time out to leave a review and bring the issue to our attention. We apologise on behalf of the couriers for the delays, unfortunately it is out of our hands and we do provide feedback to them as much as we can to ensure they provide the best services for us. Kind regards EU Meds

Надежный клиент

3 years ago

You could have dispatched with Royal Mail as you usually do as it seems orders sent this way are arriving. Evri are notorious for delays are lost parcels so to use them as a courier when it’s for something as important and sensitive as medication is a questionable choice. Your delivery is advertised as 5-6days. If my medication has not arrived by early next week I will be requesting a refund as I will have to seek an alternative.

Надежный клиент

3 years ago

Edit - order was placed on 1 Dec, still not arrived. Tracking still has not updated and is stuck on ‘we are expecting your parcel’ from Evri. I am assuming my parcel is lost. They are refusing a refund. Customer services are copying and pasting their responses. Have said they are going to chase it up with the pharmacy and Evri and have done neither. I’ve previously left positive reviews but this experience has been horrendous. I feel like I will be left to go through my bank for a refund.

Надежный клиент

3 years ago

UPDATE - eu meds have finally admitted my parcel is lost and issued a refund. anyone waiting for their order with Evri I wouldn’t hold your breath….

Chloe

PharmXtra

3 years ago

Hi there, We would like to apologise for any inconvenience caused, and thank you for being patient with us why we raised an investigation with EVRi. Kind Regards EU Meds

William

Подтверждено Feefo

Perth

3 years ago

Что William сказал(-а) о PharmXtra:

Excellent service as always

Once again EUMEDS has delivered a professional and reliable service. The ordering process, online consultation and shipping isimple and customer friendly. They always keep you informed of any...

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Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. We appreciate your feedback. Kind Regards, EU Meds.

Patricia

Подтверждено Feefo

3 years ago

Что Patricia сказал(-а) о PharmXtra:

Good to go

Quick, efficient service, always able to track every step of where the package is

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. We appreciate your feedback. Kind Regards, EU Meds.

Надежный клиент

Подтверждено Feefo

3 years ago

A pleasure to do business with u.

Great service

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. We appreciate your feedback. Kind Regards, EU Meds.

William Pearson

Подтверждено Feefo

3 years ago

Что William Pearson сказал(-а) о PharmXtra:

Great service

For the last three years, I've had my prescriptions shipped to my home, especially during the pandemic. Everyone has been very polite to me, and my prescriptions are always delivered on time, unless...

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Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. We appreciate your feedback. Kind Regards, EU Meds.

Jennifer

Подтверждено Feefo

3 years ago

Что Jennifer сказал(-а) о PharmXtra:

Fantastic service. Delivered well within the time frame. Brilliant.

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. We appreciate your feedback. Kind Regards, EU Meds.

Надежный клиент

Подтверждено Feefo

3 years ago

Fantastic service will definitely buy from them again

Fantastic service would definitely buy from them again

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. We appreciate your feedback. Kind Regards, EU Meds.

Jerome

Подтверждено Feefo

3 years ago

Что Jerome сказал(-а) о PharmXtra:

Great service provided

For once, and I think it’s the 1st time, the delivery process was smooth and easy. Just wanted to point this out

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. We appreciate your feedback. Kind Regards, EU Meds.

Надежный клиент

Подтверждено Feefo

3 years ago

Over 2 weeks waiting

I placed an order over 2 weeks ago and still haven’t received it. On contacting customer support they advised they are confident this has been delivered even tho the tracking information says it...

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Chloe

PharmXtra

3 years ago

Hi there, Thank you for taking the time out to leave a review and bringing the issue to our attention. We apologise on behalf of the couriers for the delays, unfortunately it is out of our hands and we do provide feedback to them as much as we can to ensure they provide the best services for us. Kind regards EU Meds

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