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Отзывы о British Pet Insurance | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 1,211 отзывов

ArthurWatson

Подтверждено Feefo

GBR

8 months ago

Что ArthurWatson сказал(-а) о British Pet Insurance:

Highly recommend

Really pleased with the way they handled Trixi's case. Very professional understanding and prompt. Excellent customer service with the personal touch.

James

British Pet Insurance

7 months ago

Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with your experience with us :)

Надежный клиент

Подтверждено Feefo

8 months ago

Excellent

Good service and staff very friendly and informative

James

British Pet Insurance

7 months ago

Many thanks for taking the time to leave feedback, it’s much appreciated, and our customer service team will be happy to hear this.

Надежный клиент

Подтверждено Feefo

8 months ago

Good service

James

British Pet Insurance

7 months ago

Many thanks for the five-star feedback.

Надежный клиент

Подтверждено Feefo

8 months ago

Easy and straight forward to get insured

On originally starting up my insurance it was easy just to pick what you needed and didn't need covering, spoke with a nice lady who answered all my questions...and started off at a good price...did...

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Debbie

British Pet Insurance

8 months ago

Thank you for taking the time to share your feedback. We’re very sorry for the loss of your horse and for any delays or inconvenience experienced during your claim. We appreciate your kind comments about our team and are glad you found the policy setup straightforward.

Надежный клиент

Подтверждено Feefo

8 months ago

Review

It’s fine apart from instead of taking a months payment when u start u take two payments in one month also u don’t cover for 28 days from date of policy which I find rather odd apart from that i...

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Debbie

British Pet Insurance

8 months ago

Many thanks for taking the time to leave feedback, it’s much appreciated, and our customer service team will be happy to hear this. - if you are needing any assistance with anything regarding your policy, please do not hesitate to contact us on 01444 708840 or email us on info@petcover.uk.com

Надежный клиент

Подтверждено Feefo

8 months ago

Excellent service

Debbie was fantastic so helpful on the phone and I even had to call back you upgrade and she was so helpful. Full marks x

Debbie

British Pet Insurance

8 months ago

Thank you so much for your lovely message! We’re so happy to hear Debbie was able to help and make everything easy for you. We’ll be sure to pass your kind words on to her

Надежный клиент

Подтверждено Feefo

8 months ago

Well done

Quick efficient service x

Debbie

British Pet Insurance

8 months ago

Thanks for the five-star feedback, it means a lot.

Надежный клиент

Подтверждено Feefo

8 months ago

Good

No problem Good quote Straightforward

Debbie

British Pet Insurance

8 months ago

Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet!

Надежный клиент

Подтверждено Feefo

8 months ago

Let's see how it goes.

I am glad I've now got good cover for my new pet. Applying for it was straight forward. No issues with the transaction at all. I've yet to invoke the insurance service (hopefully I won't need to) so...

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James

British Pet Insurance

8 months ago

Thanks for taking the time to leave feedback, much appreciated.

Надежный клиент

8 months ago

No further comments to provide at this time :)

Jane Brundle

Подтверждено Feefo

8 months ago

Что Jane Brundle сказал(-а) о British Pet Insurance:

Very trustworthy

Very friendly company, helpful. I am very grateful in the way you kept me updated in the progress of my claims Thank you for all your help and thoughtfulness.

James

British Pet Insurance

8 months ago

Many thanks for taking the time to leave feedback, it’s much appreciated, and our customer service team will be happy to hear this.

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