I was a bit worried as my parcel to collect was in France and other couriers had failed to find it. Really pleased UPS arranged by parcels please picked it up the next day and it got to me in UK 2 or...
The parcels were collected and delivered within the specified time. They arrived in good order; the boxes had not been damaged, on the previous occasion the boxes had arrived damaged and later than...
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Отзывы о товаре
Дата покупки: 01/11/2018
0
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TC
Trusted Customer
Подтверждено Feefo
7 years ago
Что Trusted Customer сказал(-а) о ParcelsPlease.com:
complete lairs and service that arrived later than booked never using again
dhenderson
ParcelsPlease.com
7 years ago
Many thanks for your feedback. I'm sorry to see that you feel so strongly. We seem to have experienced a few issues with this shipment. Firstly, the telephone number provided was invalid so it was difficult communicating with you. Please do bear in mind that you may need to be contacted, so providing the correct number is always advisable. In addition, it would appear that the labels provided at the time of booking weren't used and as a result, the shipment did move on a manual waybill number. The collection also didn't take place on the day expected, which unfortunately doesn't happen from time to time. The parcel was however collected on 16th and delivered on the 18th, a 2 day service to France, which is what you paid for. Hopefully you won't let this experience affect using us in the future, as from the other feedback we receive, you'll see we offer an excellent service, working with only the best carriers in the industry. Things do go wrong from time to time, but we like to think we rectify them quickly and efficiently and speaking to someone does make all the difference.
dhenderson
ParcelsPlease.com
7 years ago
Many thanks for your feedback. I'm sorry to see that you feel so strongly. We seem to have experienced a few issues with this shipment. Firstly, the telephone number provided was invalid so it was difficult communicating with you. Please do bear in mind that you may need to be contacted, so providing the correct number is always advisable. In addition, it would appear that the labels provided at the time of booking weren't used and as a result, the shipment did move on a manual waybill number. The collection also didn't take place on the day expected, which unfortunately doesn't happen from time to time. The parcel was however collected on 16th and delivered on the 18th, a 2 day service to France, which is what you paid for. Hopefully you won't let this experience affect using us in the future, as from the other feedback we receive, you'll see we offer an excellent service, working with only the best carriers in the industry. Things do go wrong from time to time, but we like to think we rectify them quickly and efficiently and speaking to someone does make all the difference.
Отзывы о товаре
dhenderson
ParcelsPlease.com
7 years ago
Many thanks for your feedback. I'm sorry to see that you feel so strongly. We seem to have experienced a few issues with this shipment. Firstly, the telephone number provided was invalid so it was difficult communicating with you. Please do bear in mind that you may need to be contacted, so providing the correct number is always advisable. In addition, it would appear that the labels provided at the time of booking weren't used and as a result, the shipment did move on a manual waybill number. The collection also didn't take place on the day expected, which unfortunately doesn't happen from time to time. The parcel was however collected on 16th and delivered on the 18th, a 2 day service to France, which is what you paid for. Hopefully you won't let this experience affect using us in the future, as from the other feedback we receive, you'll see we offer an excellent service, working with only the best carriers in the industry. Things do go wrong from time to time, but we like to think we rectify them quickly and efficiently and speaking to someone does make all the difference.
Дата покупки: 14/10/2018
0
Поделиться
TC
Trusted Customer
Подтверждено Feefo
7 years ago
Что Trusted Customer сказал(-а) о ParcelsPlease.com:
At ParcelsPlease.com we send over a million parcels each year. Whether it be parcel delivery throughout the UK, Europe or Worldwide, we offer a reliable door to door delivery service.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
At ParcelsPlease.com we send over a million parcels each year. Whether it be parcel delivery throughout the UK, Europe or Worldwide, we offer a reliable door to door delivery service.
