Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Parcelhero

Просмотр всех 18,813 отзывов

Надежный клиент

10 years ago

Highly recommendable service

Great, efficient website and parcel was delivered when promised.

Keegan

Parcelhero

10 years ago

Hello, glad you found the ParcelHero website easy to use and navigate around. We want to insure it's as easy as possible for you to send your parcels with us. Thank you for your feedback. Kind regards, Alex

Надежный клиент

10 years ago

large parcel

Excellent service, communication via email and text was ideal to track the parcel. Great value for money

Keegan

Parcelhero

10 years ago

Hello, great to hear that you had good service with us. Our customer service team will be pleased to hear your good feedback too. Regards, Alex.

Надежный клиент

10 years ago

Good work!

Very good service shame their drivers can't print out address stickers on site of collection! Other wise excellent door to door service very quick and at a reasonable cost. Well done Royal Mail...

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Keegan

Parcelhero

10 years ago

Hello, thanks for your good feedback. We're very pleased to hear that you had a good experience with us. Regards, Alex.

Trusted Customer

10 years ago

Что Trusted Customer сказал(-а) о Parcelhero:

Good but waiting the hole day

They came the right day to collect the parcel and delibered it the right day. The thing is that the were coming from 9 to 5 to collect the parcel and they came at 5 so I lost the whole day at home....

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Keegan

Parcelhero

10 years ago

Hi Victor, thank you for the feedback. We're always working to make sure that our customers have the best experience possible so it makes a big difference. Regards, Alex.

Trusted Customer

10 years ago

Что Trusted Customer сказал(-а) о Parcelhero:

Excellent speedy collection and delivery. Polite well mannered staff. Will certainly be using them again

Keegan

Parcelhero

10 years ago

Hi Andrew, very glad to hear that you're pleased with the service. Thanks for the feedback, we look forward to welcoming you back to ParcelHero. Regards, Alex.

Надежный клиент

10 years ago

Spot on

Keegan

Parcelhero

10 years ago

Hello, thank you so much for your kind comments on ParcelHero. We really appreciate the feedback. Regards, Alex.

Trusted Customer

10 years ago

Что Trusted Customer сказал(-а) о Parcelhero:

First time using Parcelhero

This was the first time I used Parcelhero to send a package to America. I was so impressed (as was the recipient) how quickly and reasonably the service was. I will be using ParcelHero foe other...

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Keegan

Parcelhero

10 years ago

Hi Nic, it's always a pleasure to exceed expectations and great to hear that you'll be sticking with ParcelHero. Thanks for leaving a review. Regards, Alex.

Trusted Customer

10 years ago

Что Trusted Customer сказал(-а) о Parcelhero:

It worked like clockwork

Despite the claim of next day service, I was not hopeful with just three days until Christmas. How wrong I was and how delighted! Two parcels of Christmas prezzies delivered within 24 hours as...

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Keegan

Parcelhero

10 years ago

Hello, thanks for the great feedback. Very pleased to hear that the Christmas presents arrived in time fo the big day. Kind Regards, Alex

Trusted Customer

10 years ago

Что Trusted Customer сказал(-а) о Parcelhero:

Fantastic price and customer service

Price was great, customer service was excellent and the actual service itself was top notch. Will definitely use again. Great job guys.

Keegan

Parcelhero

10 years ago

Hi Daryl, we're very pleased to get such great feedback. Thanks for leaving a review. Regards, Alex.

Trusted Customer

10 years ago

Что Trusted Customer сказал(-а) о Parcelhero:

Move over royal mail new kid on the block.

Beats the royal mail hands down.

Keegan

Parcelhero

10 years ago

Hello John, Thank you very much for choosing ParcelHero, we really do appreciate your custom. Best regards, Alex.

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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