Item was damaged on arrival.A bit of a faff but a new item was sent once original was collected.Took over 2 weeks but all good in the end and the product is very good
0
Поделиться
AF
Amanda Fleming
Подтверждено Feefo
3 months ago
Что Amanda Fleming сказал(-а) о Panasonic UK:
Terrible service
I have been trying to return an online purchase. I requested a return label over one week ago. Despite contacting Panasonic daily I have still not been sent one.
Panasonic Customer Care UK
Panasonic UK
3 months ago
Hello Amanda,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration this situation has caused you. We completely understand how disappointing it must be to experience such a delay in receiving your return label.
Please rest assured that we are actively working on this matter, but we are currently awaiting our logistics team to issue the label. In the meantime, we recommend reaching out to us directly at 0344 844 3899 so we can provide you with further updates and assistance as quickly as possible.
Kind regards,
Panasonic Customer Care UK
AF
Amanda Fleming
3 months ago
Still waiting for the returns label which was requested on 11th March. All I am told is they are waiting on logistics. This is totally unacceptable service.
Panasonic Customer Care UK
Panasonic UK
3 months ago
Hello Amanda,
Thank you for taking the time to share your concerns with us. We deeply regret the inconvenience and frustration this delay has caused, and we sincerely apologize for not meeting your expectations in this instance.
Please rest assured that your case remains under active investigation, and we have already prioritized it to ensure a resolution as quickly as possible. We understand how important it is to resolve this matter promptly, and we are working closely with our logistics team to expedite the process of issuing your return label.
We truly appreciate your patience during this time, and we will continue to keep you updated on any progress. If you have any further questions or need additional assistance, please don’t hesitate to reach out to us directly at 0344 844 3899.
Kind regards,
Panasonic Customer Care UK
0
Поделиться
Надежный клиент
Подтверждено Feefo
3 months ago
Excellent Microwave Oven
Excellent. Rapid and helpful response. Good value price and delivery the next day.
0
Поделиться
Надежный клиент
Подтверждено Feefo
3 months ago
Excellent service
Excelllent service from discussing my camera options, placing the order and receiving the goods. and ... great offers on your site which encouraged me to purchase.
0
Поделиться
BA
BaldMac
Подтверждено Feefo
GBR
3 months ago
Что BaldMac сказал(-а) о Panasonic UK:
Replacement blades and foils
A good price and quick delivery. The price was better than any other online shop which surprised me.
0
Поделиться
CH
Christine Heaney
Подтверждено Feefo
3 months ago
0
Поделиться
Надежный клиент
Подтверждено Feefo
3 months ago
Microwave
Very efficient great price and delivery
0
Поделиться
Надежный клиент
Подтверждено Feefo
3 months ago
0
Поделиться
Надежный клиент
Подтверждено Feefo
3 months ago
Great!
Great service. Prompt despatch and lively easy to use product. Just what I wanted
0
Поделиться
Надежный клиент
Подтверждено Feefo
3 months ago
EAR BUDS
Delivery of my parcel was good and on advised time.
Bit of a delay in information on date of delivery, presumably because I ordered on a Friday afternoon.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.