Отзывы о Panasonic UK

Hello Thomas, We appreciate you sharing your feedback about your recent experiences. We're sorry to hear about the confusion with your initial order and are glad that our telephone support was helpful. We understand your concern regarding the processing time for your replacement order and hope for a swifter resolution for you. Feel free to reach us out at 0344 844 3899 or visit our official Panasonic support webpage to double-check the status of the new order you've placed with us. Kind regards, Panasonic Customer Care UK

Dear Customer, Thank you for your feedback and let me apologize for the inconveniences that we have caused. As I can see, the case is on its way to be resolved however there were complications on the way, both on our end as well as on the delivery company's, for which I am very sorry. This is certainly not the level of service we aim to provide, and we deeply regret the frustration caused. I am certain that my colleagues have done all that was in their power to solve the matter as quickly as possible, however, when working alongside a delivery company, the conveyed information might not be intercepted in a timely matter which leads to miscommunication and further delays. Nevertheless, we can only apologize for the delay in solving the matter and for the trouble caused. My colleagues have gotten in touch with you regarding the received parcel and it has been arranged to be picked up in the upcoming days. Again, please accept our apologies for the inconvenience and we appreciate your understanding. Kind Regards, Panasonic Customer Support Team