Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Panasonic UK | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 2,171 отзывов

Linda Mathieson

Подтверждено Feefo

Glasgw

1 year ago

Что Linda Mathieson сказал(-а) о Panasonic UK:

Great Company to deal with

Excellent, replacement for lost phone of a set!!!

Christian

Panasonic UK

1 year ago

Hello Linda, Thank you for your five-star review! We're so pleased to hear you're happy. We appreciate you choosing Panasonic UK. Kind regards, Panasonic Customer Care UK

John White

Подтверждено Feefo

York

1 year ago

Что John White сказал(-а) о Panasonic UK:

Panasonic Service

Good but thought it would have been faster

Panasonic Customer Care UK

Panasonic UK

1 year ago

Hello John, We appreciate you taking the time to share your feedback with us. We're glad to hear you found the service good. We understand your point about the speed. Thanks again for your feedback. Panasonic Customer Care UK Panasonic UK

Надежный клиент

Подтверждено Feefo

1 year ago

Ordered TV came when said, good quality, happy with reviews

Very good service and quick delivery

Christian

Panasonic UK

1 year ago

Hello, Thank you for your wonderful feedback! We're thrilled to hear you were pleased with the service. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK

Надежный клиент

Подтверждено Feefo

1 year ago

Quick easy and no hassle

Christian

Panasonic UK

1 year ago

Hello, Thank you for your positive feedback. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK

Scotsman Dave

Подтверждено Feefo

Glasgow

1 year ago

Что Scotsman Dave сказал(-а) о Panasonic UK:

Panasonic very responsive

I have had to contact Panasonic UK consumer customer support in regard to purchase of an internet radio and issues with WiFi connectivity. The agent on webchat was efficient and polite however would...

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Panasonic Customer Care UK

Panasonic UK

1 year ago

Hello Dave, Thank you for taking the time to share your feedback with us regarding your recent experience with our customer support. We're pleased to hear that you found our Chat Support agent efficient and polite. We understand you would have preferred a resolution during your initial contact. Much appreciated for letting us know. Kind regards, Panasonic Customer Care UK Panasonic UK

Надежный клиент

Подтверждено Feefo

1 year ago

Panasonic Smart TV

Long story.... ended up talking on the phone to the sales desk...yes talking !! Fabulous service and very helpful.

Christian

Panasonic UK

1 year ago

Hello, Thank you for taking the time to share your feedback with us. We're delighted to hear about your positive and productive conversation with our fabulous sales agents. We appreciate you taking the time to contact us. Kind regards, Panasonic Customer Care UK

Trudie Davies

Подтверждено Feefo

Bishop's Stortford

1 year ago

Что Trudie Davies сказал(-а) о Panasonic UK:

Efficient

Very good service. Efficient and friendly.

Christian

Panasonic UK

1 year ago

Hello Trudie, Thank you for your positive feedback. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK

Надежный клиент

Подтверждено Feefo

1 year ago

Very good compact camera with 30x optical lens

Quality product at a fair price delivered on time. Even without exploring all the camera features I was able to take very clear photos using auto I setting.

Christian

Panasonic UK

1 year ago

Hello, Thank you for your wonderful 5-star review. We're thrilled to hear you're happy with your recent purchase. We appreciate you taking the time to share your positive experience. Kind regards, Panasonic Customer Care UK

Dennis Bouchard

Подтверждено Feefo

Nottingham

1 year ago

Что Dennis Bouchard сказал(-а) о Panasonic UK:

Panasonic poor service

As part of the microwave was missing from the appliance which Panasonic sold me I have not been able to use the appliance fully. Panasonic Customer Service states that the tray which was missing, is ...

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Nicki

Panasonic UK

1 year ago

Hello Dennis, Thank you for bringing this to our attention. I understand your disappointment regarding the missing part from your appliance. I sincerely regret the inconvenience this has caused. This is a very unusual occurrence (to have missing accessories) but no less frustrating for you. I have asked my colleagues in Customer Care to obtain an accurate date of delivery for the missing rack, if this is not imminent we will look at other solutions for you. Kind regards, Nicki Panasonic UK

Надежный клиент

Подтверждено Feefo

1 year ago

Trust issue with data

Tried to register with Panasonic web site and system that I am already a member of. System didn’t recognise my verified email and kept asking me to sign up as a new customer. Tried doing this but it...

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Nicki

Panasonic UK

1 year ago

Thank you for sharing your feedback regarding your recent experience trying to register on our website. We understand your frustration with the login system. We are sorry to hear about the inconvenience this caused. I assure you that we treat GDPR and the security of our customers data extremely seriously. Sincerely, Nicki Panasonic UK, a branch of Panasonic Marketing Europe GmbH

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Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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