Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Panasonic UK | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 2,242 отзывов

Judith Powell

Подтверждено Feefo

Hertfordshire

11 months ago

Что Judith Powell сказал(-а) о Panasonic UK:

Dissatisfied and disappointed

Usually, Panasonic are generally good. This time, they were below the standard that I would expect. The item, a very new product to there range of small appliances. It arrived with so few...

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Panasonic Customer Care UK

Panasonic UK

11 months ago

Hello Judith, Thank you for sharing your feedback regarding your recent experience with our product and customer service. We understand your disappointment with the limited instructions and the difficulty you faced getting the information you needed. We also understand your challenges with the return process. We are truly sorry that this experience fell short of your expectations. We value your feedback. Kind regards, Panasonic Customer Care UK Panasonic UK

Надежный клиент

Подтверждено Feefo

11 months ago

Blender

ordered online, arrived as arranged in perfect condition

Panasonic Customer Care UK

Panasonic UK

11 months ago

Hello, Thank you for your five-star review. We're delighted to hear about your positive experience. We appreciate you taking the time to share your feedback. Kind regards, Panasonic Customer Care UK

Henry Brannigan.

Подтверждено Feefo

Whitehaven

11 months ago

Что Henry Brannigan. сказал(-а) о Panasonic UK:

Brilliant!

Excellent product, and excellent customer service.

Panasonic Customer Care UK

Panasonic UK

11 months ago

Hello Henry, Thank you for your feedback. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK Panasonic UK

Henry Brannigan.

11 months ago

My absolute pleasure.

Paul O

Подтверждено Feefo

Bristol

11 months ago

Что Paul O сказал(-а) о Panasonic UK:

All nice.

Terrific hairdryer, sent almost immediately after ordering and arrived before I expected it to - with useful communications from Panasonic - thank you.

Panasonic Customer Care UK

Panasonic UK

11 months ago

Hello Paul, Thank you for your feedback on your recent experience with us. We're glad to hear you're happy with your new hairdryer. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK Panasonic UK

Ruwan Cooray

Подтверждено Feefo

Pooke dorset UK

11 months ago

Что Ruwan Cooray сказал(-а) о Panasonic UK:

Happy panasonic customer

Actually I am using so many panasonic products and I’m very satisfied with all of them and the customer service too

Panasonic Customer Care UK

Panasonic UK

11 months ago

Hello Ruwan, Thank you for your kind words! We appreciate you sharing your feedback with us. Kind regards, Panasonic Customer Care UK Panasonic UK

Ruwan Cooray

11 months ago

Anthony Batrick

Подтверждено Feefo

Harlow

11 months ago

Что Anthony Batrick сказал(-а) о Panasonic UK:

Knowledgeable and quick delivery

Knowledgeable, and found even more discounts, quick delivery, now all I need is a longer lens.

Panasonic Customer Care UK

Panasonic UK

11 months ago

Hello Anthony, Thank you for your wonderful 5-star review! We're thrilled to hear you had such a positive experience. It's great to know our team was helpful. We also appreciate you highlighting our quick delivery service. Thanks again for choosing Panasonic UK. Panasonic Customer Care UK Panasonic UK

Rachael Berry

Подтверждено Feefo

Lincoln

11 months ago

Что Rachael Berry сказал(-а) о Panasonic UK:

Impressive!

Excellent website in terms of description and easy to navigate. Fantastic communication regarding delivery updates.

Panasonic Customer Care UK

Panasonic UK

11 months ago

Hello Rachael, Thank you for your feedback on our website and communication. We're glad to hear you found the site easy to navigate and that you appreciated the delivery updates. Thanks again. Panasonic Customer Care UK Panasonic UK

Надежный клиент

Подтверждено Feefo

11 months ago

Great product but terrible delivery issues

I ordered before 10am for next day delivery. After 4 days and no delivery I contacted customer services. They were able to help by reordering but it was still one week from ordering that my TV was...

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Panasonic Customer Care UK

Panasonic UK

11 months ago

Hello, We understand your frustration regarding the delayed delivery of your TV. We are truly sorry that this has caused you inconvenience. We appreciate you bringing this to our attention. We value your feedback and hope you are satisfied with your new TV. Kind regards, Panasonic Customer Care UK Panasonic UK

Надежный клиент

Подтверждено Feefo

11 months ago

A good company to buy from.

The service provided was fast, efficient and informative. I was updated regularly about the progress of my order both by the vendor and their courier.

Panasonic Customer Care UK

Panasonic UK

11 months ago

Hello, Thank you for your wonderful feedback! We're delighted to hear about your positive experience with our service. We appreciate you taking the time to share your comments. Kind regards, Panasonic Customer Care UK Panasonic UK

Надежный клиент

Подтверждено Feefo

11 months ago

Panasonic Soup / Smoothie Maker

I ordered a soup / smoothie maker which arrived within 48 hours. The only problem I have encountered is that being a new product it is not on the Panasonic Website yet. I had the same issue when I...

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Panasonic Customer Care UK

Panasonic UK

11 months ago

Hello, Thank you for your five-star review regarding your recent purchase of a soup/smoothie maker. We're delighted to hear you received your order so quickly. We understand your frustration about the product not yet being on our website. We will investigate this with our team. We hope you enjoy your new soup/smoothie maker. Kind regards, Panasonic Customer Care UK Panasonic UK

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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