Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Panasonic UK | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 2,250 отзывов

Надежный клиент

Подтверждено Feefo

10 months ago

Poor at administrating returns

I had to call them up on 4 separate occasions to find out the status of s return i was trying to make when in each case there was an update for me that they just hadn’t communicated.

Panasonic Customer Care UK

Panasonic UK

10 months ago

Dear Customer, Thank you for taking the time to share your feedback. We're truly sorry for the inconvenience you experienced during the return process. We understand how frustrating it must have been to contact us multiple times just to receive updates that should have been communicated proactively. This falls short of the service we aim to provide, and we sincerely apologise for the unnecessary hassle. Please rest assured that your feedback has been shared with our customer service and operations teams to help prevent similar issues in the future. Kindly note that your refund was issued on the 20th of August, and it may take up to 7 working days to appear in your original payment method. Once again, we’re sorry for the trouble caused and appreciate your patience throughout the process. Kind regards, Panasonic Customer Care UK

Надежный клиент

Подтверждено Feefo

10 months ago

Bad

Terrible never get back to you would never buy or use them Again.

Panasonic Customer Care UK

Panasonic UK

10 months ago

Dear Customer, We're very sorry to hear about your negative experience with our services. We sincerely apologize for the frustration — this is not the standard we strive for. Please know that your feedback is very important to us. We understand you have already contacted our customer support team, and please know that your feedback has been shared with the relevant team to help improve our processes. We appreciate your patience and understanding. Kind regards, Panasonic Customer Care UK

Надежный клиент

Подтверждено Feefo

10 months ago

Panasonic Customer Care UK

Panasonic UK

10 months ago

Hello, Thank you for the five-star rating! We're delighted to hear you had a positive experience. We appreciate your feedback. Kind regards, Panasonic Customer Care UK Panasonic UK

London71

Подтверждено Feefo

London

10 months ago

Что London71 сказал(-а) о Panasonic UK:

Another good Panasonic discounted deal

Very happy with my purchase. Ordering was easy and delivery was quick.

Panasonic Customer Care UK

Panasonic UK

10 months ago

Hello Laurence, Thank you for your wonderful feedback! We're happy to hear you're pleased with your recent purchase. We appreciate you taking the time to share your positive experience. Kind regards, Panasonic Customer Care UK Panasonic UK

Надежный клиент

Подтверждено Feefo

10 months ago

Good picture of good service

Panasonic Customer Care UK

Panasonic UK

10 months ago

Hello, Thank you for your five-star review. We're delighted to hear that you're pleased with the service. Kind regards, Panasonic Customer Care UK Panasonic UK

Надежный клиент

10 months ago

It’s very good very good picture

Terry Watts

Подтверждено Feefo

Bromley

10 months ago

Что Terry Watts сказал(-а) о Panasonic UK:

Great service

Ordered a new shaved head and arrived really quickly also at a very good price

Panasonic Customer Care UK

Panasonic UK

10 months ago

Hello Terry, Thank you for your five-star review. We're delighted to hear about your positive experience. We appreciate you taking the time to share your feedback. Kind regards, Panasonic Customer Care UK Panasonic UK

Надежный клиент

Подтверждено Feefo

10 months ago

Product delivered as stated and details of delivery were updated

Panasonic Customer Care UK

Panasonic UK

10 months ago

Hello, Thank you for your five-star review. We're delighted to hear about your positive experience. We appreciate you taking the time to share your feedback. Kind regards, Panasonic Customer Care UK Panasonic UK

Peter Chisnall

Подтверждено Feefo

Colchester

10 months ago

Что Peter Chisnall сказал(-а) о Panasonic UK:

Panasonic Lumix

Item as described sent promptly

Panasonic Customer Care UK

Panasonic UK

10 months ago

Hello Peter, Thank you for your positive feedback. We're delighted to hear about your experience. We appreciate you taking the time to share your thoughts with us. Kind regards, Panasonic Customer Care UK Panasonic UK

Надежный клиент

Подтверждено Feefo

10 months ago

Panasonic Customer Care UK

Panasonic UK

10 months ago

Hello, Thank you for the five-star rating! We're delighted to hear you had a positive experience. We appreciate your feedback. Kind regards, Panasonic Customer Care UK Panasonic UK

Peter Mccarthy

Подтверждено Feefo

Hayle

10 months ago

Что Peter Mccarthy сказал(-а) о Panasonic UK:

Panasonic LCD Tv

Excellent. Speedy delivery, and, as always, a brilliant product.

Panasonic Customer Care UK

Panasonic UK

10 months ago

Hello Peter, Thank you for your feedback. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK Panasonic UK

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Что такое награды Trusted Service Awards

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