Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Oxford Homeware London Ltd | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

DA

Dawn Ainsworth

4 years ago

Что Dawn Ainsworth сказал(-а) о Oxford Homeware London Ltd:

Easy to order very quick delivery good quality.

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a great review. We really appreciate your feedback. If you need any assistance in the future please do not hesitate to contact us. Kind Regards Oxford Homeware Customer Service Department

Отзывы о товаре

Дата покупки: 17/04/2022

0

LE

Lewis Evans

4 years ago

Что Lewis Evans сказал(-а) о Oxford Homeware London Ltd:

Absolutely horrendous

The most horrendous customer service ever. I asked to return an item incorrectly ordered by myself. They accepted the return no problem. Evri lost the returns. I reported it lost heard nothing back...

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Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, We hope you are doing well. We do apolgies for all the hassle you faced. With reference to your comment that you made a mistake while placing the order and as per our company policy we accepted that we will exchange the item in the required color/size as you requested. We would like to inform you that buyers have a right to send the item back to us via any courier service as per their choice, and we never recommend a specific courier company to them. If the courier (Evri) you choose failed to deliver the returned item then the sender has a right to file a claim about their missing item because they are responsible for your item. And as you requested that we have to file a claim on behalf of you, it's not possible for us because only a sender can raise a claim against their missing item. Furthermore, we are unable to issue a refund without returning the item as this is not our company policy. Hoping for your kind understanding in this matter, Kind Regards,

Отзывы о товаре

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, We hope you are doing well. We do apolgies for all the hassle you faced. With reference to your comment that you made a mistake while placing the order and as per our company policy we accepted that we will exchange the item in the required color/size as you requested. We would like to inform you that buyers have a right to send the item back to us via any courier service as per their choice, and we never recommend a specific courier company to them. If the courier (Evri) you choose failed to deliver the returned item then the sender has a right to file a claim about their missing item because they are responsible for your item. And as you requested that we have to file a claim on behalf of you, it's not possible for us because only a sender can raise a claim against their missing item. Furthermore, we are unable to issue a refund without returning the item as this is not our company policy. Hoping for your kind understanding in this matter, Kind Regards,

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, We hope you are doing well. We do apolgies for all the hassle you faced. With reference to your comment that you made a mistake while placing the order and as per our company policy we accepted that we will exchange the item in the required color/size as you requested. We would like to inform you that buyers have a right to send the item back to us via any courier service as per their choice, and we never recommend a specific courier company to them. If the courier (Evri) you choose failed to deliver the returned item then the sender has a right to file a claim about their missing item because they are responsible for your item. And as you requested that we have to file a claim on behalf of you, it's not possible for us because only a sender can raise a claim against their missing item. Furthermore, we are unable to issue a refund without returning the item as this is not our company policy. Hoping for your kind understanding in this matter, Kind Regards,

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, We hope you are doing well. We do apolgies for all the hassle you faced. With reference to your comment that you made a mistake while placing the order and as per our company policy we accepted that we will exchange the item in the required color/size as you requested. We would like to inform you that buyers have a right to send the item back to us via any courier service as per their choice, and we never recommend a specific courier company to them. If the courier (Evri) you choose failed to deliver the returned item then the sender has a right to file a claim about their missing item because they are responsible for your item. And as you requested that we have to file a claim on behalf of you, it's not possible for us because only a sender can raise a claim against their missing item. Furthermore, we are unable to issue a refund without returning the item as this is not our company policy. Hoping for your kind understanding in this matter, Kind Regards,

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, We hope you are doing well. We do apolgies for all the hassle you faced. With reference to your comment that you made a mistake while placing the order and as per our company policy we accepted that we will exchange the item in the required color/size as you requested. We would like to inform you that buyers have a right to send the item back to us via any courier service as per their choice, and we never recommend a specific courier company to them. If the courier (Evri) you choose failed to deliver the returned item then the sender has a right to file a claim about their missing item because they are responsible for your item. And as you requested that we have to file a claim on behalf of you, it's not possible for us because only a sender can raise a claim against their missing item. Furthermore, we are unable to issue a refund without returning the item as this is not our company policy. Hoping for your kind understanding in this matter, Kind Regards,

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, We hope you are doing well. We do apolgies for all the hassle you faced. With reference to your comment that you made a mistake while placing the order and as per our company policy we accepted that we will exchange the item in the required color/size as you requested. We would like to inform you that buyers have a right to send the item back to us via any courier service as per their choice, and we never recommend a specific courier company to them. If the courier (Evri) you choose failed to deliver the returned item then the sender has a right to file a claim about their missing item because they are responsible for your item. And as you requested that we have to file a claim on behalf of you, it's not possible for us because only a sender can raise a claim against their missing item. Furthermore, we are unable to issue a refund without returning the item as this is not our company policy. Hoping for your kind understanding in this matter, Kind Regards,

Дата покупки: 27/03/2022

0

Надежный клиент

4 years ago

Good fast service and duvet set is good quality

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a great review. We really appreciate your feedback. If you need any assistance in the future please do not hesitate to contact us. Kind Regards Oxford Homeware Customer Service Department

Отзывы о товаре

Дата покупки: 15/04/2022

0

YO

Yolanta *******

4 years ago

Что Yolanta ******* сказал(-а) о Oxford Homeware London Ltd:

The service was very good, very happy with my curtains exactly as described also excellent delivery.

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a great review. We really appreciate your feedback. If you need any assistance in the future please do not hesitate to contact us. Kind Regards Oxford Homeware Customer Service Department

Отзывы о товаре

Дата покупки: 06/04/2022

0

BA

Belinda Avery

4 years ago

Что Belinda Avery сказал(-а) о Oxford Homeware London Ltd:

Fab company. Arrived really quick Will deal again

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a great review. We really appreciate your feedback. If you need any assistance in the future please do not hesitate to contact us. Kind Regards Oxford Homeware Customer Service Department

Дата покупки: 07/04/2022

0

Надежный клиент

4 years ago

Very nice curtain poles, fast delivery

Very nice curtain poles, nice quality and fast delivery

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a great review. We really appreciate your feedback. If you need any assistance in the future please do not hesitate to contact us. Kind Regards Oxford Homeware Customer Service Department

Дата покупки: 06/04/2022

0

Надежный клиент

4 years ago

Very happy

Excellent straight forward stress free

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a great review. We really appreciate your feedback. If you need any assistance in the future please do not hesitate to contact us. Kind Regards Oxford Homeware Customer Service Department

Отзывы о товаре

Дата покупки: 05/04/2022

0

Надежный клиент

4 years ago

disappointing

description of item not accurate. should have been dark navy and is not dark! Inner packaging broken, look as though it had been a returned item.

Отзывы о товаре

Дата покупки: 04/04/2022

0

Надежный клиент

4 years ago

Great service

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a great review. We really appreciate your feedback. If you need any assistance in the future please do not hesitate to contact us. Kind Regards Oxford Homeware Customer Service Department

Дата покупки: 03/04/2022

0

Надежный клиент

4 years ago

Excellent value for money.

Easy to use website and delivery was quick.

Oxford Homeware

Oxford Homeware London Ltd

4 years ago

Dear Customer, Thank you for taking the time to leave us a great review. We really appreciate your feedback. If you need any assistance in the future please do not hesitate to contact us. Kind Regards Oxford Homeware Customer Service Department

Отзывы о товаре

Дата покупки: 03/04/2022

0

Отзывы о Oxford Homeware London Ltd

Stripes Printed Reversible Duvet Cover Set Grey, SingleДругие отзывы об этом продукте (2)Посмотреть продукт на сайтеGood quality for the price

Plain Dyed Fitted White Pillow Covers PairДругие отзывы об этом продукте (6)Посмотреть продукт на сайтеHorrendous like their service

Deep Fitted Bed Sheet 25CM Charcoal, Charcoal / KingДругие отзывы об этом продукте (5)Посмотреть продукт на сайтеHorrendous like their service

Deep Fitted Bed Sheet 25CM Navy, Navy / KingДругие отзывы об этом продукте (6)Посмотреть продукт на сайтеHorrendous like their service

Stripe Charcoal Duvet Cover Set With Pillowcases, Charcoal / SingleДругие отзывы об этом продукте (22)Посмотреть продукт на сайтеWouldn't know returned it and didn't have my money back from those thiefs

Stripe Navy Duvet Cover Set With Pillowcases, Navy / KingДругие отзывы об этом продукте (19)Посмотреть продукт на сайтеHorrendous like their service

Stripe Ochre Duvet Cover Set With Pillowcases, Ochre / KingДругие отзывы об этом продукте (8)Посмотреть продукт на сайтеGood quality product with quick delivery

Crushed Velvet Eyelet Ring Top Fully Lined Curtains Navy BlueДругие отзывы об этом продукте (4)Посмотреть продукт на сайтеexcellent service very nice curtains

Brushed Microfiber Plain Dyed Duvet Cover Set Pink, Pink / KingДругие отзывы об этом продукте (3)Посмотреть продукт на сайтеExactly what I wanted, thank you.

Crushed Velvet Bedspread Navy Bedding Set, KingДругие отзывы об этом продукте (5)Посмотреть продукт на сайтеas above, see previous comments

Как собираются отзывы Feefo?

Кто может оставлять отзыв Feefo?

Как мы проверяем отзывы?

Как мы боремся с фальшивыми отзывами?