Отзывы о Online Pound Store

Hi Valentinas, Thanks for your feedback. We've had a look and can't see any emails regarding this order number and/or from your email address. A member of our customer service team has reached out for more information. Should you wish to contact us in future, please email us at info@onlinepoundstore.co.uk or call us on 0161 817 5113. Kind regards, OPS

Hi Erin, Thank you for being a loyal customer and for your honest feedback. I am very sorry to hear that this order didn't meet our usual standards. We take great pride in our packing, so it's clear we fell short here. I have just sent you a private message so we can identify exactly what went wrong and resolve this for you immediately. We’d love the chance to put this right. Kind regards, OPS

Hi, We are truly sorry that your first experience with us was impacted by a courier error. While we did everything we could to resolve this immediately by issuing a full refund within minutes of your message, I understand how disappointing it is not to receive your items. Unfortunately, once a parcel leaves our warehouse, we are at the mercy of the delivery network, but we take full responsibility for ensuring our customers aren't out of pocket when they let us down. We would have loved the chance to show you our actual products, and we hope you might give us another try in the future now that the refund is safely with you. Kind regards, OPS