Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о One Broker | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 798 отзывов

Надежный клиент

Подтверждено Feefo

1 year ago

Reliable and efficient.

Very efficient and professional.

Kayleigh

One Broker

1 year ago

Thank you for taking the time to leave us a review, we really appreciate your feedback and it's great to see you were happy with our product and service. Kind regards, Kayleigh

Gregory Clarke

Подтверждено Feefo

Southampton

1 year ago

Что Gregory Clarke сказал(-а) о One Broker:

Onebroker did all the work to find the best insurance.

Onebroker are professional and make the effort to find the very best insurance whatever the circumstances.

Kayleigh

One Broker

1 year ago

Hi Gregory, This is great to hear. We strive to make the insurance process easy for our clients and it's lovely to hear our team are achieving this. Thank you for taking the time to leave us a review. Kind regards, Kayleigh

Надежный клиент

Подтверждено Feefo

1 year ago

A listening broker

I recently renewed our policy with One Broker with one telephone call, efficiently and speedily. Last year we had to make a claim due to storm damage. Again it was handled quickly and with no fuss....

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Kayleigh

One Broker

1 year ago

Hello, Thank you for your great feedback. It's great to hear our team made your renewal and claim easy and hassle-free, this is what we aim to do for every client. Kind regards, Kayleigh

David Clark

Подтверждено Feefo

Newton Aycliffe

1 year ago

Что David Clark сказал(-а) о One Broker:

Shaun was honest and informative and was able to get us the best quote.

Excellent help and advice and got the job done in a timely manner.

Kayleigh

One Broker

1 year ago

Hi David, Thank you for your feedback, we'll be sure to pass your compliments to Shaun. It's great to know our staff are providing the 5* service we strive for. Kind regards, Kayleigh

Надежный клиент

Подтверждено Feefo

1 year ago

Kayleigh

One Broker

1 year ago

Thank you for taking the time to leave us a review, it's great to see you were happy with our service and product. Kind regards, Kayleigh

Надежный клиент

Подтверждено Feefo

1 year ago

Not convinced

Not convinced they have shopped around for the best deals available. Have used them for a few years now and renewal quotes are always a matter of days before your current insurance expires which...

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Kayleigh

One Broker

1 year ago

Hello, Thank you for taking the time to leave us a review, your feedback is much appreciated and it's great to know what we can work to improve. I'm sorry to hear about your experience being less than 5*. We do always aim to get renewal quotes to clients at least 14 days prior to the renewal date however, this is not always possible as there can be delays in obtaining and negotiating terms with insurers. We have passed your comments back to the team who will be in touch with you to discuss further. Kind regards, Kayleigh

Надежный клиент

Подтверждено Feefo

1 year ago

One Broker

Great professional and courteous service meeting my all needs

Kayleigh

One Broker

1 year ago

Thank you for taking the time to leave us a review and for your great comments, we really appreciate it. Kind regards, Kayleigh

Carol Lynch

Подтверждено Feefo

1 year ago

Kayleigh

One Broker

1 year ago

Hi Carol, Thank you for taking the time to leave us a review. I'm sorry your score wasn't in-line with our average 4.6/5*. However, we hope to work with you again in the future to have the chance to improve. Kind regards, Kayleigh

Dan

Подтверждено Feefo

Retford, Nottinghamshire

1 year ago

Что Dan сказал(-а) о One Broker:

Very helpful, professional & personalised!

Craig is super helpful, personable and professional. I don’t enjoy paying for insurance as a general rule but Craig has made it as painless as possible!

Kayleigh

One Broker

1 year ago

Hi Dan, It's great to hear your feedback and compliments for Craig, we'll be sure to pass this back to him. Thank you for taking the time to leave us a review. Kind regards, Kayleigh

Надежный клиент

Подтверждено Feefo

1 year ago

Fairly slack

Nothing like as good as the brokers they bought out I had before

Kayleigh

One Broker

1 year ago

Hello, Thank you for taking the time to leave us a review, your feedback is very much appreciated. We're sorry to hear you're not satisfied with our service and product however, I have spoken with the team and understand the Account Director has been in touch regarding your situation. We do hope to get the chance to work with you again in the future and bring your score more in-line with our average 4.6/5*. Kind regards, Kayleigh

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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