Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Novuna Vehicle Solutions | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 402 отзывов

Надежный клиент

Подтверждено Feefo

1 year ago

Car in garage willing to do the work but no waiting on work to be agreed.

Our vehicle was booked in for a mot, oil service and new brake pads. Garage. Garage carried out the mot and as thought required new break pads. 5 The work was not autherised by the suppliers until...

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Charlie

Novuna Vehicle Solutions

1 year ago

Thank you for taking the time to leave this valuable comment. We appreciate all of our customer feedback as this helps to further improve our service to you. I'm sorry to read of the disappointment you have encountered regarding your booking. I have escalated this matter for investigation and a member of the team will be in touch in due course. However, if you have any questions or anything further you wish to add, please send this via email to feedback@novunavehiclesolutions.co.uk and I will be happy to assist. Best wishes, Charlie - Novuna Vehicle Solutions.

Надежный клиент

Подтверждено Feefo

1 year ago

Good support from Novuna

Friendly and knowledgable staff throughout telephone conversation Appointment booked and I was advised via e-mail and text messages of prompt booking and reference number Every step was smoothly...

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Charlie

Novuna Vehicle Solutions

1 year ago

We appreciate you taking the time to leave this fantastic five star review! We're so pleased to learn of the first class experience you had. Best wishes, Charlie - Novuna Vehicle Solutions.

Stephen Jones

Подтверждено Feefo

1 year ago

Что Stephen Jones сказал(-а) о Novuna Vehicle Solutions:

Charlie

Novuna Vehicle Solutions

1 year ago

Thank you for taking the time to lave a five star review, Stephen! Best wishes, Charlie - Novuna Vehicle Solutions.

William Carr

Подтверждено Feefo

North Shields

1 year ago

Что William Carr сказал(-а) о Novuna Vehicle Solutions:

Simple and unfussy deal

Easy to deal with and good communicators. I chose to extend my lease by a year and the process was simple and quick. With another lease deal I had to complete multiple forms and sign documents to...

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Charlie

Novuna Vehicle Solutions

1 year ago

Hi William, thank you for taking the time to leave this excellent review! We're so pleased that you found the process to extend your lease easy, with good communication from team. Best wishes, Charlie - Novuna Vehicle Solutions.

Надежный клиент

Подтверждено Feefo

1 year ago

Great after service

Excellent

Charlie

Novuna Vehicle Solutions

1 year ago

Thank you for the five star review! We're so pleased to read of the excellent service you have received from the team. Best wishes, Charlie - Novuna Vehicle Solutions.

June Bridle

Подтверждено Feefo

Kent

1 year ago

Что June Bridle сказал(-а) о Novuna Vehicle Solutions:

Good communication. Once I passed the initial stages everything flowed nicely.

Charlie

Novuna Vehicle Solutions

1 year ago

Hi June, thank you for the five star review! We're so pleased to read of the good communication you received. Best wishes, Charlie - Novuna Vehicle Solutions.

Надежный клиент

Подтверждено Feefo

1 year ago

Great customer care but range of cars isn’t.

The person on the phone was very friendly and really helpful. Great customer care! However the range of cars available to us was limited. Having used Zenith through Royal Mail for the past 3 years we...

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Charlie

Novuna Vehicle Solutions

1 year ago

Thank you for taking the time to leave this valuable feedback, as this will help us to further improve our services to our customers. I'll be sure to pass along your comments to the relevant teams. Best wishes, Charlie - Novuna Vehicle Solutions.

Надежный клиент

Подтверждено Feefo

1 year ago

All good

Understand the problem and resolve asap

Charlie

Novuna Vehicle Solutions

1 year ago

Thank you for the five star review! It's great to learn that we were able to resolve the issue for you quickly. Best wishes, Charlie - Novuna Vehicle Solutions.

David Cowan

Подтверждено Feefo

Irvine Ayrshire KA11 2BQ

1 year ago

Что David Cowan сказал(-а) о Novuna Vehicle Solutions:

Communication

Charlie

Novuna Vehicle Solutions

1 year ago

Thank you for the five star review, David! Best wishes, Charlie - Novuna Vehicle Solutions.

Rob Stevenson

Подтверждено Feefo

1 year ago

Что Rob Stevenson сказал(-а) о Novuna Vehicle Solutions:

Courteous and efficient

Jess

Novuna Vehicle Solutions

1 year ago

Thank you for taking the time to leave a 5 star review Rob! Jess

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