Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Norton Finance | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 1,373 отзывов

Надежный клиент

8 years ago

Very helpful and friendly staff. Very informative along the whole process.

Paul Stringer

Norton Finance

7 years ago

Thanks for taking the time to provide your feedback. We'll pass your feedback over to the members of staff that dealt with your case & we're glad you were happy with the process.

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Norton Finance:

Brilliant

Very efficient all the way through kept us informed every step of the way

Paul Stringer

Norton Finance

7 years ago

Thank you for sending in your feedback. We're glad you were happy with the service you received from Norton Finance throughout the duration of your application.

Надежный клиент

8 years ago

Was able to contact the advisor at any time of day and evening.

Would most certainly recommend. Was able to contact our advisor at any time during the day and evenings.

Paul Stringer

Norton Finance

7 years ago

Thank you for taking the time to send your feedback. We're glad you were happy with your service and would recommend us.

Trusted Customer

Farnworth Bolton

8 years ago

Что Trusted Customer сказал(-а) о Norton Finance:

Excellent service

Yes most definitely

Paul Stringer

Norton Finance

7 years ago

Thank you for taking the time to send your feedback - we're glad you were happy with the service you received from Norton Finance.

Надежный клиент

8 years ago

Quite disappointing!!

The process took far too long (5 weeks in total from the initial application to receiving the funds). They could have chased up the documents earlier required rather than waiting for a response. In...

читать еще

Paul Stringer

Norton Finance

7 years ago

Thank you for taking the time to send your feedback. We're sorry to hear that your loan took so long. We have looked into your case and can see that there was a delay in obtaining documents from a third party. It was brought up as a service issue with the third party, and we can only apologise for the delay that it caused.

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Norton Finance:

Great service

Everything was explained in detail from start to finish - Steve and then Laura were helpful and patient throughout and friendly which is important and not pushy either!

Paul Stringer

Norton Finance

7 years ago

Thank you for taking the time to share your feedback. We're glad you were happy with the service you received from Norton Finance.

Надежный клиент

8 years ago

Yes

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Norton Finance:

Helpful & Expedient

Provided a helpful, expedient service with a great can do attitude.

Надежный клиент

8 years ago

Fast thorough service A+ thank you

Paul Stringer

Norton Finance

8 years ago

Thank you for sending your feedback. It's great to hear you were happy with the service you receive and we were able to organise the best solution for you.

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Norton Finance:

Friendly and approachable

Quick, friendly and helpful service. Would recommend their services.

Paul Stringer

Norton Finance

8 years ago

Thank you for taking the time to send in your feedback. We're glad you were happy with our services and it's great to hear that you would recommend us.

Не получили приглашение оставить отзыв?

Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

Узнать больше о Feefo