Luxury hair care used to be reserved for the select few. Then Neil Capstick, condensed 20 years of expertise and experience into one surprisingly affordable range and hair care was reborn. The result is Neäl & Wølf and a hair care collection that redefines indulgence as a right not a privilege.
We appreciate that you have taken the time to write and publish feedback with your personal experience. It makes us very proud to read your wife loves the Neal & Wolf product range as much as we do. FANTASTIC news!
Although we are disappointed to receive such a low star rating, getting honest customer feedback is an essential part of making improvements to our service based on what we learn from our valued customers. As we have oversea agents dotted around the world, contacting the team direct helps us to establish if we can efficiently refer your enquiry to a Neal & Wolf distributor in your region. Unfortunately, on this occasion it wasn’t possible. However, as our aim is to deliver the best service possible to all our customers, we have since organised for a courier to deliver directly to the country you requested. Therefore I am delighted to advised we can arrange a delivery quote upon request for any subsequent orders.
Please accept our apologies for any inconvenience this may have caused with your initial order and we shall look forward to hearing from you again in the future.
Kind regards
The Neal & Wolf Team