Very restrictive on cruise options so disappointing in that respect. Could have had far more options booking direct wiith cruise lines
Agent was helpful as far as she could
Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. We are glad your dedicated cruise consultant was helpful when booking your cruise.Our 241 cruise deals are dynamic and therefore change on an almost daily basis.We are constantly working with our partners to add new cruises and itineraries to our program. Therefore we can offer our clients a constantly evolving array of 241 cruises worldwide. We hope you enjoy your upcoming cruise.
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Надежный клиент
10 years ago
Variety at one place
The representative (Chris Erskine) has always been very helpful. I am not sure the offer is the lowest price. There seems to be a good variety of cruises and cruise companies available and website is...
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Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. We are glad you have always found our cruise consultant to be very helpful. We will pass over this great feedback to him. We are always striving to offer the lowest prices to our customers. Our pricing is dynamic and can change on a daily basis. This is due to the cruise lines who constantly update their pricing. We are glad you had a great user experience on the website and there was a good variety for you to choose from. We hope you enjoy your Alaskan cruise and look forward to welcoming you back when you return.
Kind Regards,
My241 Rewards
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Надежный клиент
10 years ago
Easy to use
Good communication. Answered any query I had re the 241 certificate. User friendly on-line site.
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Надежный клиент
10 years ago
We were very impressed with the service we received.
They were excellent in advising us with our trip of a lifetime.
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Надежный клиент
10 years ago
cruise arrangements ... perfect
We found the staff very very helpful and they listened to our requests and only provided suitable information
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Надежный клиент
10 years ago
Once we had paid they showed a lack of interest and became unhelpful.
We will recommend that people avoid this company and personally not use them again.
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TC
Trusted Customer
Victoria
10 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
Overall, very good.
The first time I called I left disappointed, but I thought I would try again. The next time I was pleasantly surprised. Last very helpful as I didn't know how to use the system.
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TC
Trusted Customer
Melbourne, Australia
10 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
Paris to Prague Spring 2017
We were very happy with the assistance given by your representative "Sylvia Lawrence" she was very quick and efficient in dealing with our requirement, but be warned make your decision quickly as we...
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Надежный клиент
10 years ago
Good - Customer service, lived up to expectations but noting My241 at times is not always the best deal available.
Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. Great to hear our cruise consultants looked after you. We are always trying to negotiate the best rates for our customers, however sometimes the cruise companies put out deals that are out of our control, that cannot be used in conjunction with our 241 deals. This occurrence is very unusual however. Our exclusive rates are always changing with new cruises being added on a daily basis. We can see that you have booked with us and we look forward to making it a fantastic experience for you.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
