great range of options, both cabins and cruise lines.
David did a great job of working through the options available with us.
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Надежный клиент
9 years ago
Processes need to be more efficient
Too slow to issue updated documentation.
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Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
Good service by My241 Rewards
A friendly no nonsense service with a knowledgeable/capable operator.
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Trusted Customer
Darwin NT
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
Excellent service from ICE in organising this for me. It is my second tour ...
Excellent service from ICE in organising this for me. It is my second tour with Avalon so that says a lot as well. Having the certificates also makes the costs more affordable so all in all it has...
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Trusted Customer
Robina, Gold Coast
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
Helpful and courteous.
The consultant Jessica Henry was very helpful and a pleasure to deal with,
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Trusted Customer
Queanbeyan NSW
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
we will use them again it reduces our fare and our agent was very helpful
We didnt know that we could get a two for one on the cruise we had booked we were very pleased when we realized that we could and it reduced our fare .
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Trusted Customer
Armdale western australia
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
Staff very helpful
Very good service
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Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
hopeless waste of money
Have never experienced such bad service,say that I can change passengers then I can't,say they will ring and they don't,say they have booked it and they haven't
Customer Service
My241 Rewards
9 years ago
Thank you for your feedback. When it comes to cruise lines and the changing of passenger we are required to adhere to the cruise lines terms and conditions and always try to inform our valued members of the correct information at the time confirmation of request is received. When communicating with our valued members we work with their schedules as we understand that prior commitments may restrict the timing or manner of communication. Your feedback has been taken on board and the importance of timely and ongoing communication has been communicated to our staff as a fundamental of excellent customer service.
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Надежный клиент
9 years ago
Good service by consultants, choice of cabins need to be improved.
The consultants have been extremely good at their job. However the disappointing issues are being charged $50 for using my rewards certificate (which we consider unacceptable) and that not all cabin...
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Trusted Customer
Sydney
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
Not much savings
Website often not working properly. The cost of 2 for 1 cruises is not a saving of very much as the real cost of a cruise is usually a lot less than quoted on My 241 rewards cruises.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
