Very happy with the customer service reps. Didn't have to sit on the phone for hours waiting for someone to talk to me. Representatives have been very helpful and courteous. I would thoroughly...
читать еще
0
Поделиться
Надежный клиент
9 years ago
Great deals on some cruises
Helpful and prompt service.
0
Поделиться
TC
Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
Expected savings were not achieved
Travel booking coordination consisted of...
Expected savings were not achieved
Travel booking coordination consisted of many mistakes resulting in significant time to resolve then Visa information was unclear and not well helped
While asked...
читать еще
Customer Service
My241 Rewards
9 years ago
Thank you for your feedback. We have passed this feedback on to our travel team for further training where required. Your cruise consultant will be in contact shortly to resolve any issues you may have.
0
Поделиться
TC
Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
Excellent service by My241 Rewards
Everyone is so helpful and obliging.
0
Поделиться
TC
Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
I have found the booking agents have gone out of their way to assist me in ...
I have found the booking agents have gone out of their way to assist me in my trip to Alaska, Seattle, Vancouver and Chicago. I would have not difficulty in recommending this company in the future
0
Поделиться
TC
Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
I feel victimised as to the value of the so called 2 for 0ne.
without Frank...
I feel victimised as to the value of the so called 2 for 0ne.
without Franks wonderful help would not have bothered to even consider taking up the 2 for one.
Have never received the 2 for one...
читать еще
Customer Service
My241 Rewards
9 years ago
Thank you for your feedback. We will pass this feedback over to our trade partners that provided you with your 241 certificate for further training. We are glad to hear the service our consultant gave you was wonderful and we will pass this on to. We can see on the booking you made that you saved $3500 on the lowest available fare, which represents great value for money. We are looking forward to ensuring you and your party have a fantastic trip.
0
Поделиться
Надежный клиент
9 years ago
I was given a 241 voucher as an incentive to purchase. I thought that would...
I was given a 241 voucher as an incentive to purchase. I thought that would mean 241 the 241 cruises are not for all cruises. Also I looked up the price on the Princess web page and a mother...
читать еще
Customer Service
My241 Rewards
9 years ago
Thank you for your feedback. We are sorry that you feel this way regarding our 241 program. One of our cruise consultants will be in contact with you shortly to run through this with you.
0
Поделиться
TC
Trusted Customer
Auckland NZ
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
David has always been extremely helpful, looked for alternative, offered op...
David has always been extremely helpful, looked for alternative, offered options and speaks from experience. I like corresponding by email which David has been very accommodating.
When I have spoken...
читать еще
0
Поделиться
Надежный клиент
9 years ago
Would recommend
The staff have been very friendly but possibly not quite as timely in responses to some questions. They did however apologise for this and have been great with subsequent correspondence
0
Поделиться
Надежный клиент
9 years ago
VERY GOOD SERVICE FACE TO FACE as needed
Exchanging a voucher required a small amount of juggling to get It right, but persistence paid off
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
