I purchased a cruise online. I found the website very easy to understand and everything went through without a hitch
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TC
Trusted Customer
Toronto Ontario Canada
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
Professional, thoughtful, courteous, smart
David Carter was amazing. We have a 13 hour time difference and we were able to make it work. If something came up and he could not call he emailed me and left a message on my phone. He referred me...
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Trusted Customer
Blenheim New Zealand
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
Yes we would buy from them again.
The service we got was good and very informative for our next cruise.
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TC
Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
Alison and Vanessa have been terrific to deal with from a customer service perspective, however as for value for money I have my doubts. There are some excellent deals out in the public market that...
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Надежный клиент
9 years ago
Nice service
The service is good only problem was spelling of name wrong on booking and took a while to confirm if the change had been made
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TC
Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
Very easy to book with your agent. Very nice person too.
If there was s way to book on line it would be even easier!
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Надежный клиент
9 years ago
Bookings were done efficientally and without fuss
I was listened to about the type of cruise I was wanting and was given options I requested a phone call back on a certain day and this was all done Everything was done and explained to me and I was...
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TC
Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
Attention to detail was good (and improved towards end of transaction)
I NEVER give the highest score
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TC
Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
I have no problems with this service and have used them many times
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TC
Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
To say that we are disappointed and feel taken advantage of is an understatement. If I were to book the same Balcony Cabin on the same 'Discover Vanuatu' cruise today with P&O I would have saved...
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Customer Service
My241 Rewards
9 years ago
Thank you for your feedback. We have checked and can see that we are saving you over $800 on the lowest available comparable fare with P&O directly at this time, representing great value for money. We are unsure where you have seen the prices detail above, however one of our cruise team leaders will be in contact with you shortly to run through this with you.
TC
Trusted Customer
9 years ago
I got the prices directly from the P&O website on the same day I wrote my feedback. The half price 2nd passenger was the rate on the day for previous cruisers. Even at the full rate of $1999 per passenger, with our on board credits, I would have still saved us $100. To only have the most expensive cabins available for your deals; the cost of the pre purchase 241 tickets not taken off the cabin price; the added cost to then use those tickets and then to pay the absolute maximum cost per room for one person may be good business sense to your company but I will not be a repeat customer.
Customer Service
My241 Rewards
9 years ago
Thank you again for your feedback. One of our team leaders will be in contact with you shortly.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
