Could not find a two for one cruise so ended up paying far more than intended. Last cabin, sorry it has just been booked, so we go for a cabin with a window, gosh while we were chatting this has also...
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Customer Service
My241 Rewards
9 years ago
Thank you for your feedback. We are sorry that you feel you have been stuffed around. We will ask a cruise team leader to contact you directly to run through everything included in the package. They will ensure you get the best value for money/saving from everything included.
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Надежный клиент
9 years ago
Good advice and will likely buy again in the future
made contact with prospective customer continually and provided information and advice.
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Надежный клиент
9 years ago
The consultants are all very polite and not complaining regarding the staff. My complaint is everywhere I wish to go there is no my241 and have waisted my money in purchasing the deal as have not...
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Customer Service
My241 Rewards
9 years ago
Thank you for your feedback. We are sorry to hear that you're not happy with the 241 availability. We do have over 3,500 cruises with over 40,000 cabin categories currently available on our 241 program, whilst not all cruises are available on the program we are always striving to increase our inventory, which changes on an almost daily basis. We are glad you had a great experience with our team and have passed your feedback on. One of our cruise team leaders will be in touch with you shortly to ensure you are maximising your use of our 241 program.
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TC
Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
Looking forward to our trip and hoping it is as good as we have been told.
They were very efficient and helpful and I would have no hesitation in further requests for assistance
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TC
Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
We were extremely pleased with help that we were given by the consultant, who provided some very good advice and was very happy to do anything she could to make our booking for this cruise as easy as...
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TC
Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
Great
Service was excellence,answer everything I needed to know
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TC
Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
Good service and very fast also very kind
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Надежный клиент
9 years ago
The online purchase seemed to be easier and faster than using a consultant. I thought it would be the opposite. I also seem to have been billed more fort he deposit than the online tool stated. I am...
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TC
Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
THe staff at Ice are very good, and rspond quickly
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
