The service provided by Janet Welsh was very good. She started the booking, then was absent through illness ... and let's just say I was relieved when she returned! She salvaged what was a mess...
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Alexander
Mundy Cruising
4 years ago
Many thanks for your comments and taking the time to provide valuable feedback. I’m so pleased to hear your kind words regarding Janet’s service and sorry that your experience was not as good when dealing with her colleague. We’ve taken this feedback onboard and I hope that Janet has the opportunity to assist you with a future cruise which we’ll ensure is handled up to Janet’s high standards should she be away from the office for any reason.
Yours sincerely
Alex Loizou
Отзывы о товаре
Дата покупки: 16/06/2022
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Mr. Christopher Hall
Подтверждено Feefo
4 years ago
Что Mr. Christopher Hall сказал(-а) о Mundy Cruising:
The staff were excellent. However, I was very disappointed with uniworld when booking as we were given an early transfer and told it could not be later, even though I asked several times if it could...
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Alexander
Mundy Cruising
4 years ago
Many thanks for taking the time to provide this feedback. As you know Helen has passed your comments on to the cruise line so they are aware of the issues you had. We wish to again say that we’re sorry to hear your experience with Uniworld’s transfers was disappointing.
Sincerely
Alex Loizou
Отзывы о товаре
Дата покупки: 20/05/2022
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Miss Valerie White
Подтверждено Feefo
4 years ago
Что Miss Valerie White сказал(-а) о Mundy Cruising:
Always available and this was a difficult transaction as they were dealing with a cruise credit from 2020. I would always recommend them I have been a customer for many years.
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Дата покупки: 29/05/2022
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Mrs Margaret Cushen
Подтверждено Feefo
4 years ago
Что Mrs Margaret Cushen сказал(-а) о Mundy Cruising:
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.