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Отзывы о MSL

Оценил(-а)
Отлично

MSL provides claims services & legal expenses insurance with a strong ethos of putting customers’ needs first.

Обслуживание
4
/5

5

4

3

2

1

184

26

2

8

55

275

Оценок за прошлый год:

Просмотр всех 2,369 отзывов
MB
Mr Andrei Buia
Bristol
16 hours ago
Дата покупки: 29/08/2025
Что Mr Andrei Buia сказал(-а) о MSL:
No impressed,customer service needs big improvements !
I have been asked to reiterate over and over again my accident claim. All advisors would not shut up about this subject. I had to ask for a manager and get the manager to listen the calls to prove I...

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Shaune Barrington
MSL
16 hours ago
Good afternoon, Thank you for taking the time to complete our survey and share your thoughts on our service. We value all customer feedback and use it to help identify areas which require improvement. Your details have been passed to a member of our team who will be in contact to discuss your experience. The Customer Experience Team
Надежный клиент
1 day ago
Дата покупки: 05/09/2025
Early days still waiting for date and time for repairs
First time ever good help
Надежный клиент
1 day ago
Дата покупки: 29/08/2025
Worst company , deceivers , definitely not recommends
worst company ever , definitely not recommends, don’t listen to their promises about vehicles , if u dont likes the courtesy vehicle don’t agree at any point or u will regrets it later the vehicle...

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Shaune Barrington
MSL
1 day ago
Good morning, Thank you for taking the time to complete our survey and share your thoughts on our service. We value all customer feedback and use it to help identify areas which require improvement. Your details have been passed to a member of our team who will be in contact to discuss your experience. The Customer Experience Team
Надежный клиент
7 days ago
Дата покупки: 19/06/2025
Great
My case handler was thoughtful, patient explained and clarified all my questions and concerns.
Надежный клиент
7 days ago
Дата покупки: 03/09/2025
Excellent
Excellent service so far extremely helpful
MB
Mr Hamayoun Sudrodine Bakhtani
Harrow
8 days ago
Дата покупки: 24/08/2025
Что Mr Hamayoun Sudrodine Bakhtani сказал(-а) о MSL:
Poor customer service and hire company sign the documents which is Mercedes and they bring old BMW which is illegal by law.
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Michael Sampson
MSL
7 days ago
Good morning, Thank you for taking the time to complete our survey and share your thoughts on our service. We value all customer feedback and use it to help identify areas which require improvement. Your details have been passed to a member of our team who will be in contact to discuss your experience. The Customer Experience Team
MS
Mr Erfan Sethi
Birmingham
8 days ago
Дата покупки: 01/09/2025
Что Mr Erfan Sethi сказал(-а) о MSL:
very well handled all necessary information straight forward what they required helpfully and polite service about my accident claim
MM
Mr Gezim Maci
London
8 days ago
Дата покупки: 25/08/2025
Что Mr Gezim Maci сказал(-а) о MSL:
Very polite
Excellent cosumer service
ML
Mr Nyein Zaw Lin
London
9 days ago
Дата покупки: 30/08/2025
Что Mr Nyein Zaw Lin сказал(-а) о MSL:
Very helpful and understanding team.
MG
Mr Charles John Giel
Portsmouth
10 days ago
Дата покупки: 09/07/2025
Что Mr Charles John Giel сказал(-а) о MSL:
MSL's Claims Handling
The lady I spoke to was very polite and helpful. MSL was the part of the Insurance Claim regarding a replacement car while my car was being repaired.
Информация о MSL
MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.
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MSL, 5400 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3GQ, United Kingdom
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Информация о MSL
MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.