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Отзывы о Mazda Insurance & Accident Aftercare | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 867 отзывов

Надежный клиент

Подтверждено Feefo

7 years ago

Poor after service care

Following an accident which wasn’t my fault my first contact was with someone only able to record details, then received a slow follow up. Not offered a courtesy car and had to wait for the case to...

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Anwen L

Mazda Insurance & Accident Aftercare

7 years ago

Many thanks for taking the time to review your experience with our service. We're very sorry to hear that you weren't pleased with the service you received. I have informed our Customer Experience Team who will contact you shortly to discuss these issues you faced.

Надежный клиент

Подтверждено Feefo

7 years ago

Smooth and efficient

Janet

Подтверждено Feefo

Essex

7 years ago

Что Janet сказал(-а) о Mazda Insurance & Accident Aftercare:

Efficient and helpful

I have been very pleased with the service I received from Mazda Insurance , They were efficient and helpful and I would recommend them to others

Chandan

Подтверждено Feefo

Hatfield Herts

7 years ago

Что Chandan сказал(-а) о Mazda Insurance & Accident Aftercare:

I had received an excellent service. They kept updating with progress of my car, which you do not find that sort of customer service. I would recommend this to friends & family. When my car...

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John

Подтверждено Feefo

Maghull

7 years ago

Что John сказал(-а) о Mazda Insurance & Accident Aftercare:

Mazda service is highly recommended

Mazda aftercare excelent service they kept me informed at every stage of the repair my car now looks like nèw. I would recommend Mazda to everyone.

Надежный клиент

Подтверждено Feefo

7 years ago

Car repaired to a high standard. But the time it took was to long.

Diana

Подтверждено Feefo

7 years ago

Что Diana сказал(-а) о Mazda Insurance & Accident Aftercare:

Good service but took ages to get car sorted

The recommended body work shop did a brilliant job (car looked great) and have good customer service, but it did take a long time. We filed a claim the first week of June, didn't get the car into the...

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Peter

Подтверждено Feefo

7 years ago

Что Peter сказал(-а) о Mazda Insurance & Accident Aftercare:

Zero Customer Care

No contact from Kindertons regarding my claim, I had to ring them to get status updates on progress with my claim, I wasn't told that my car repair had been approved and it could go in for repair -...

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Anwen L

Mazda Insurance & Accident Aftercare

7 years ago

We're sorry to hear you weren't pleased with the service you received. This isn't our usual standard of service and I have informed our Customer Experience Team who will look into the issues you faced. We are always looking to improve our services and welcome all feedback.

Philip

Подтверждено Feefo

BN16 2NG

7 years ago

Что Philip сказал(-а) о Mazda Insurance & Accident Aftercare:

They completely took over the admin leaving us worry free. They rang several times to ensure that my wife and her passengers were OK and did not need any medical treatment. They provided a Hire car...

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Barbara

Подтверждено Feefo

7 years ago

Что Barbara сказал(-а) о Mazda Insurance & Accident Aftercare:

Mazda new car accident procedure good but lengthy

Will reply in full when car is completed, just been on 2 weeks holiday will advise all shortly Although the process was lengthy from accident (got hit up the back by female at approx 45-50 mph as I...

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