Best advice ever received after over an hour of wasted calls to others.
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Надежный клиент
12 years ago
How can I leave a comment.. I did all the work by internet,, so nothing…
How can I leave a comment.. I did all the work by internet,, so nothing to comment on ,, the only time I would be in a position to comment is if I had to make a claim to see whether I got good...
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Надежный клиент
12 years ago
Easy to arrange, good price. Seems to be a trustworthy company.
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Надежный клиент
12 years ago
Very easy, competitive and i ould and have recommeded to others
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Надежный клиент
12 years ago
You're asking me for feedback about a telephone call over a month ago? I don't…
You're asking me for feedback about a telephone call over a month ago? I don't even remember you calling or me calling you, can you give me more detail about it so I can be reasonable in my...
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Markel Direct
Markel Direct
12 years ago
Good afternoon,
My name’s Steve and I work for Markel. Firstly, thank you for taking the time to provide feedback.
I’m sorry if the feedback invitation has come too late. We try to send our feedback invitation emails out as soon as we can - unfortunately, for customers that have renewed a policy with us, it takes us a little longer to send them out. I appreciate it would be difficult to remember a conversation from a month ago, so apologies for any inconvenience this may have caused.
If I can be of any further help please don’t hesitate to contact me – 0845 688 2500.
Regards,
Steve
Steve Garbutt
Customer Service Manager
Надежный клиент
12 years ago
Thanks for feedback, appreciate it's not always straight forward with systems and notifications etc, I now remember what the call was about and how easy it was to renew my insurance policy.
I have no problems with the level of service/speed of service supplied by Markel.
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Надежный клиент
12 years ago
Straight forward service. Just the elements of insurance needed not unnecessary extras.
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Надежный клиент
12 years ago
Website is not user friendly but provides cheaper insurance compared other insurance companies.
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Надежный клиент
12 years ago
Great price and very polite and helpful agent on phone.
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Надежный клиент
12 years ago
So efficient and so easy... no fuss. Great to do business with
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Надежный клиент
12 years ago
Having never needed a business insurance until last year, I found Markel to be efficient,…
Having never needed a business insurance until last year, I found Markel to be efficient, helpful and friendly. I have since renewed for this year.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.