Generally good experience - but don't use popunder windows!
Having bought insurance, tried to dl docs, didn't seem to work. Called the contact centre, had a great experience, they sent me the docs by email. Then when I minimised my browser I saw that actually...
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Надежный клиент
10 years ago
Quick and cheap
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TC
Trusted Customer
London UK
10 years ago
Что Trusted Customer сказал(-а) о Markel Direct:
Professional Indemnity not covered after all
Efficient system, but not delivering Professional Indemnity which I was looking for.
Paul
Markel Direct
10 years ago
Good afternoon,
Steve from Markel Direct here - firstly thank you for your feedback.
I tried phoning this morning but unfortunately wasn't able to reach you. Whilst we do offer professional indemnity cover, there are certain professions and criteria that we don’t cover. In your case, you indicated that you work as a Financial Consultant and that most of your income emanates from outside of the UK. I’m afraid that our policy isn't suitable for this, and as such we were unable to offer a quotation for professional indemnity cover.
I can clarify that the cover you have with us is public liability insurance only, however if you still require a quote for professional indemnity cover, the British Insurance Brokers Association website (www.biba.org.uk) has a 'Find a broker' tool which may help in your search for cover.
I hope this is helpful, however if I can be of any further assistance please don't hesitate to reply to my email or call on 0800 640 6600.
Regards,
Steve
TC
Trusted Customer
10 years ago
I found an insurer able to cover what we were looking for!
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Trusted Customer
Cheshire
10 years ago
Что Trusted Customer сказал(-а) о Markel Direct:
Great Price
Fast quotation service and best value on the market.
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Trusted Customer
10 years ago
Что Trusted Customer сказал(-а) о Markel Direct:
good
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Надежный клиент
10 years ago
feedback
excellent, would recommend them.
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Надежный клиент
10 years ago
Liability insurance cover dealt with excellent service
From the first telephone enquiry, which was taken by a very helpful lady. New what I needed and very quickly had me a very competative quote. within 5 minutes had signed up and all documents sent via...
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Надежный клиент
10 years ago
Very Difficult
Email them, you get an automated email telling to to email customer service. Email customer service you get refereed to a web contact form. Fill in the web form and send, you get nothing.
So now...
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Paul
Markel Direct
10 years ago
Good afternoon,
Steve from Markel Direct here - first of all, thank you for your feedback.
From our conversation earlier today, I understand you were trying to speak to our direct debit provider, Premium Credit. I can see how frustrating it must have been to be passed back and forth and not get a response from them. I apologise for the inconvenience and have already taken the matter up with them.
After speaking this morning I'm pleased we were able to resolve your query, however if you need to get back in touch please don't hesitate to call me on 0800 640 6600.
Thanks,
Steve
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TC
Trusted Customer
East Anglia
10 years ago
Что Trusted Customer сказал(-а) о Markel Direct:
No hassle, great value, instant
I needed this in a hurry, competitively priced and instant download of certificate. Couldn't ask for more.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.