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Отзывы о Magazines Direct | Отзывы о службе поддержки клиентов для https://www.feefo.com/reviews/magazines-direct-initial | Feefo

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Надежный клиент

11 years ago

Дата покупки: 13/12/2013

I found it quite difficult to place my order

Magazines Direct

11 years ago

Thank you for your feedback and I'm sorry that you had difficulty placing your order. Was there any particular element that you had trouble with? We value all feedback and will take it on board for future updates. Many thanks for your custom. Richard Ayerst Senior Ecommerce Manager Magazinesdirect.com

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Надежный клиент

11 years ago

Дата покупки: 13/12/2013

Website was easy to use. Would have liked to be able to get OK Magazine…

Website was easy to use. Would have liked to be able to get OK Magazine from you but that's ok. Its a treat when I manage to find a copy here in Canada. Happy Christmas!

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Надежный клиент

11 years ago

Дата покупки: 13/12/2013

ordering subscription was straightforward and easy

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Надежный клиент

11 years ago

Дата покупки: 13/12/2013

Easy to use

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Надежный клиент

11 years ago

Дата покупки: 13/12/2013

I have had to contact you via email because I selected the option for this being…

I have had to contact you via email because I selected the option for this being a gift - which it is - but then you don't get the option to put the required delivery address in. I sincerely hope...

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Magazines Direct

11 years ago

Thank you for your order. I'm sorry that you had a problem with adding a different delivery address. I've asked our customer services team to make contact with you to rectify the problem. Richard Ayerst Senior Ecommerce Manager Magazinesdirect.com

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Надежный клиент

11 years ago

Дата покупки: 13/12/2013

Bit confusing, info at start saysyou can have gift card or be able to download…

Bit confusing, info at start saysyou can have gift card or be able to download one but no facilities after paying to be able to do this.

Magazines Direct

11 years ago

Thank you for your order and I'm sorry that you were unable to download our gift card. You should have by now received an email confirming your subscription which also contains information about how to login to our subscription management site - https://www.myipcsubscription.com/. If you login here, there is an option to download a gift card on the left hand side. I will also send you a PDF of the card directly in case this is of use. Richard Ayerst Senior Ecommerce Manager Magazinesdirect.com

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Надежный клиент

11 years ago

Дата покупки: 13/12/2013

had trouble with "find address" and message page for message. Phoned and lady was very…

had trouble with "find address" and message page for message. Phoned and lady was very helpful but still did not get page for message.

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Надежный клиент

11 years ago

Дата покупки: 13/12/2013

The service was fine but I would have liked to have started with the January…

The service was fine but I would have liked to have started with the January issue and ended with the December issue but it seemed I had to start with the December issue and end in November. As the...

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Надежный клиент

11 years ago

Дата покупки: 13/12/2013

Still unsure about how the gift service works so just did it the normal way…

Still unsure about how the gift service works so just did it the normal way and once got confirmation the 1st subscription is before xmas, which is not good as it's a xmas present. But it was 2 late...

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Надежный клиент

11 years ago

Дата покупки: 13/12/2013

Easy to use, but would suggest that both a gift message be available for gifting…

Easy to use, but would suggest that both a gift message be available for gifting and not just on the email etc.

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Информация о Magazines Direct

Magazinesdirect.com is the home for over 90 of your favourite magazines with something for everyone, including Country Life, woman&home, Ideal Home, Golf Monthly, Guitar World, Livingetc, Wallpaper* and many more. Magazinesdirect.com is the subscriptions website for TI Media, meaning we guarantee you the best price for all TI Media published magazines.

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121-141 Westbourne Terrace, London, Greater London, W2 6QA, United Kingdom

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