If this question relates to the tour manager and driver, both *Personal information removed by Feefo* (tour manager) and *Personal information removed by Feefo* (driver) were excellent. *Personal...
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Отзывы о товаре
Kim Devereux
Luxury Gold
1 month ago
Thank you for taking the time to share your feedback after travelling with Luxury Gold.
We are pleased to read that the Travel Concierge and Coach Driver provided an excellent level of service, and that the professionalism and dedication shown throughout helped enhance your overall enjoyment of the journey.
We also note your comment that some aspects of the tour did not fully meet your expectations. Your feedback has been read carefully and will be shared with the relevant teams for review as part of our ongoing efforts to improve the guest experience.
We appreciate you travelling with us and hope to welcome you again in the future.
Our Tour Guide *Personal information removed by Feefo* was lovely & worked constantly to ensure our trip was smooth & enjoyable.
Our coach driver *Personal information removed by Feefo*, lacked...
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Отзывы о товаре
Kim Devereux
Luxury Gold
1 month ago
Thank you for taking the time to share your feedback after travelling with Luxury Gold.
We are pleased to read that the Travel Concierge worked hard to ensure your journey ran smoothly and that the itinerary provided a good variety of destinations, offering a meaningful sense of life and history across England.
We are sorry to read your comments regarding the Coach Driver and the impact this had on your experience. We also note your disappointment at missing Trooping the Colour and understand how significant this event would have been for your group. Your feedback regarding itinerary timing and pre tour information has been read carefully and will be shared with the relevant teams for review.
We appreciate you travelling with us and thank you again for sharing your thoughts.
Дата покупки: 11/06/2026
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Peter Amato
Подтверждено Feefo
USA
1 month ago
Отзывы о товаре
Kim Devereux
Luxury Gold
1 month ago
Thank you for taking the time to share your feedback after travelling with Luxury Gold.
We are pleased to read that the Travel Concierge provided outstanding support throughout your journey, including attentive care to any special requirements and strong time management. It is also good to read that the Coach Driver and crew delivered an excellent level of service.
We appreciate you travelling with us and hope to welcome you again in the future.
Thank you for taking the time to share your feedback after travelling with Luxury Gold.
We are pleased to read that you found the service to be of a high standard and that the Travel Concierge and Coach Driver contributed positively to your experience throughout the journey.
We note your comment regarding wishing for more time at certain itinerary stops. Your feedback has been read carefully and will be shared with the relevant teams for consideration when reviewing future itinerary planning.
We appreciate you travelling with us and hope to welcome you again in the future.
Service was good for the most part. The Travel Concierge and Driver did an excellent job and were fun. The Travel Concierge may have needed more support from the home office. She was working to...
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Отзывы о товаре
Kim Devereux
Luxury Gold
1 month ago
Thank you for taking the time to share your feedback after travelling with Luxury Gold.
We are pleased to read that the Travel Concierge and Coach Driver delivered excellent service throughout your journey and helped maintain a positive and enjoyable atmosphere for the group. It is also good to read that you appreciated the variety within the itinerary and the overall experience across the destinations visited.
We are sorry to read about the changes to the hotel experience in Aix en Provence and the impact this had on your expectations, as well as the adjustments required to the farewell dinner arrangements in Paris. We also understand your comments regarding the level of support required during these changes. Your feedback has been read carefully and will be shared with the relevant teams for review, particularly in relation to contingency planning for key experiences.
We appreciate you travelling with us and are grateful for your thoughtful reflections, including your recognition of the professionalism and composure shown throughout the journey.
Service such as portage services at hotels are good
Отзывы о товаре
Kim Devereux
Luxury Gold
1 month ago
Thank you for taking the time to share your feedback after travelling with Luxury Gold.
We are pleased to read that you found the service, including porterage at hotels, to be of a good standard, and that the itinerary and most hotel selections met your expectations. It is also good to read that the Travel Concierge demonstrated strong knowledge throughout your journey.
We are sorry to read your concerns regarding the replacement hotel in Aix, the choice of meals, and your view of the organisational aspects of the experience. We also note your disappointment regarding the cancellation of the farewell dinner at the Eiffel Tower and understand how important this element of the itinerary would have been for your trip. Your comments have been read carefully and will be shared with the relevant teams for review.
We appreciate you travelling with us and thank you for sharing your feedback.
Everything was excellent and ran like clockwork, from the time my private transfer locked me up at Heathrow to when another car dropped me at the Edinburgh airport.
Отзывы о товаре
Kim Devereux
Luxury Gold
2 months ago
Thank you for travelling with Luxury Gold and for taking the time to share your feedback.
We are pleased to read that your journey ran smoothly from start to finish and that you felt well supported throughout your private transfers and itinerary. It is also great to know that the selection of private tours and included meals contributed positively to your overall experience.
We are especially pleased to read your kind comments regarding the Travel Concierge and Coach Driver, and the attentive service provided throughout your journey.
Thank you again for your feedback, and we look forward to welcoming you on another Luxury Gold journey in the future.
Every aspect of the trip was first rate. The itinerary, the accommodations, the food, the transportation, and all of the special extras were amazing.
Отзывы о товаре
Kim Devereux
Luxury Gold
2 months ago
Thank you for travelling with Luxury Gold and for taking the time to share your feedback.
We are pleased to read that every aspect of your journey met your expectations, from the itinerary and accommodations to the dining, transportation and special inclusions. It is also good to know your Travel Concierge helped make the experience so memorable for you and the group.
We are especially pleased that this journey ranks among your top five travels, particularly given your extensive experience.
Thank you again for your feedback and for travelling with us.
Friendly and efficient service. We enjoyed the tour tremendously and would recommend to our friends. Emma Leech our tour director is kind and efficient. Good service from staff in hotels we visited...
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Отзывы о товаре
Kim Devereux
Luxury Gold
2 months ago
Thank you for travelling with Luxury Gold and for taking the time to share your feedback.
We are pleased to read that you enjoyed your tour and found the service friendly and efficient throughout your journey. It is also great to know that the Travel Concierge and Coach Driver contributed positively to your experience and that you appreciated the well planned route and carefully selected destinations across England.
We are pleased that the hotel teams also provided good service during your stay.
Thank you again for your recommendation, and we look forward to welcoming you on another Luxury Gold journey in the future.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.