They strive hard to make your trip fun and interesting. They ask were helpful with traveling arrangements and listened to your concerns.
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Kim Devereux
Luxury Gold
11 months ago
We are so pleased to hear that you loved your trip and that you found the itinerary to be very good. It is wonderful that you enjoyed seeing beautiful cities, fascinating artifacts, and knowledgeable Travel Concierge.
Дата покупки: 05/10/2025
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Подтверждено Feefo
11 months ago
Excellent
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Kim Devereux
Luxury Gold
11 months ago
Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed the trip. It's wonderful that you appreciated the scenery, culture, and food. We're glad to know you had a great time with the Travel Concierge and that you would recommend the trip.
Some of the hotels were excellent. The welcome hotel at Jodphur and Fort Rajwada were not great as compared to the other hotels that we stayed in during the trip. We also ate in nice restaurants. ...
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Kim Devereux
Luxury Gold
11 months ago
Thank you for travelling with us and for taking the time to provide detailed feedback on your recent journey through India. We are pleased to hear that you enjoyed several of the hotels, the comfortable coach, and the safari tour in Jodhpur, as well as the chance to explore some local restaurants.
We are, however, sorry to learn that certain aspects of your experience did not meet expectations. Your comments regarding the welcome hotel in Jodhpur, Fort Rajwada, and the high tea in Jaipur are noted, as are your observations about the pace of the itinerary, road conditions, air pollution, and shopping stops. We appreciate your honest reflections on these matters and will share them with our local team to help inform future planning and ensure a better balance between sightseeing, comfort, and rest.
We also apologise for any disruption caused during the trip and will review feedback regarding guide conduct to ensure a more focused and professional experience for our guests.
Thank you once again for sharing your insights. We value your comments and hope that, despite some challenges, you were able to enjoy the unique sights and experiences that India has to offer.
Thank you very much for travelling with us and for sharing your feedback. We truly appreciate you taking the time to let us know about your experience.
We understand your concern regarding the day of travel to Abu Simbel and the absence of an alternative activity for guests who chose not to take part in the optional excursion. We also appreciate your comments about the additional cost involved. Your feedback is valuable and will be shared with our Product and Operations teams as we continuously review our itineraries and optional experiences to ensure they offer both value and choice for our guests.
Thank you once again for travelling with us. We are grateful for your comments and hope that despite this aspect, you were able to enjoy your journey and take home many memorable experiences.
Дата покупки: 18/10/2025
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Подтверждено Feefo
11 months ago
Group too large. 18 should be maximum for Luxury holiday.
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Kim Devereux
Luxury Gold
11 months ago
We appreciate you taking the time to share your thoughts and hope you enjoyed your Majestic Japan tour.
The travel director was excellent. The safari portion of the tour was the highlight
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Kim Devereux
Luxury Gold
11 months ago
Thank you for travelling with us and for sharing your feedback on your recent journey. We are delighted to hear that you enjoyed the safari portion of the trip and that the Travel Concierge made a positive impact on your experience, particularly in organising the days in Cape Town to accommodate the weather. It is wonderful to hear that the accommodations and the safari itself were highlights of your journey.
We are, however, sorry to learn that the Victoria Falls portion of the trip did not meet your expectations. We appreciate your comments regarding the time spent in Johannesburg and the level of service provided in Victoria Falls, and we will share this feedback with our local team for review. Your observations are valuable as we continue to strive for consistency and high standards across all destinations.
Thank you once again for choosing to travel with us. We hope that the many positive experiences you had in South Africa will remain with you and that we may welcome you on another Luxury Gold journey in the future.
Everybody associated with Luxury Gold was very responsive and helpful
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Kim Devereux
Luxury Gold
11 months ago
Thank you for sharing your experience. It's wonderful to hear that you had a great time on your tour, and that you enjoyed the company of your fellow travellers. We appreciate you highlighting the Travel Concierge's excellent work. We glad to know that, overall, the arrangements met your expectations. Your feedback regarding the timing in Rapallo and the first evening in Florence is valuable and will be sure to pass it on.
Дата покупки: 05/10/2025
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Rebecca Bellospirito
Подтверждено Feefo
USA
11 months ago
Что Rebecca Bellospirito сказал(-а) о Luxury Gold:
I left my comments earlier, but the service was outstanding!
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Kim Devereux
Luxury Gold
11 months ago
That sounds like a wonderful experience. It's fantastic to hear that you enjoyed your trip and that the group size was just right for you. We are pleased to know that your Travel Concierge was knowledgeable and helpful, ensuring everyone felt looked after. It's also great to hear that you had such a positive experience with the hotels, food, and the extra touches arranged through AAA. Thank you for sharing your feedback and the lovely details of your trip.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.