Thank you for your feedback. We are delighted to learn that your Travelling Concierges knowledge helped to create a captivating experience for you during your journey.
Tour director, Karen Gower, was amazing. She did her best to accommodate my husband's special requests and made sure his dietary needs were met. The special entrance to the Vatican and Sistine Chapel...
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Dale Anderson
Luxury Gold
8 years ago
At Insight Vacations, we want all of our guests to feel special and nobody knows how to do that better than our passionate team. That is why; it makes us happy to learn that you enjoyed the service throughout your trip. Additionally, we are sorry to read that the cuisine and some of hotels did not live up to your expectations. However, we would like to thank you for raising your concerns with us and we will certainly look into these points help ensure a better experience going forward. Nevertheless, we are delighted that the leather store in Florence stood out as a highlight of your journey and we hope that you are happy with your purchases.
Our personal concierge Jackie took excellent care of us and provided so much additional information about the areas we visited. All of our local guides were knowledgeable and shared great stories of...
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Tom – Operations Manager
Luxury Gold
8 years ago
The expertise of the Travelling Concierges and Local Experts is just of one the many great features of our Luxury Gold Vacations. Therefore, we are very pleased to learn that they helped to enhance your experience during your journey. Furthermore, we are delighted that the Ultimate Italy itinerary met all of your expectations and we hope that you will join us to explore some more interesting destinations again soon.
I was able to see so many highlights easily. Extremely pleasant tour guide and most helpful driver. Always ompetent and cheerful. Upon my departure Karen gave me the reassurance and expertise to get...
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Dale Anderson
Luxury Gold
8 years ago
Our Travelling Concierges are there to ensure that your whole tour runs smoothly, no matter what situation presents itself. Therefore, it makes us very happy to read that when your flights were cancelled you were provided with the proper assistance and returned home comfortably. Further to that, we are very pleased that you enjoyed taking in all of the sights on this itinerary and we hope that you have taken home many wonderful memories from your time in Italy.
Отзывы о товаре
Дата покупки: 24/09/2017
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Подтверждено Feefo
8 years ago
Luxury Gold took care of everything and anticipated everyones needs. If there were any issues they were quickly resolved. I would recommend them to all my friends and family. Karen Gower and...
The customer service provided by our Tour concierge/Karen and coach driver/ Alessandro was excellent and without fault, the local specialist tour guides were very knowledgeable, informative and...
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Sophie - Quality Control Manager
Luxury Gold
8 years ago
Here at Insight Vacations, we are very proud of our dedicated ground team who are committed to making sure that our guests enjoy the very best experiences during their journeys. That said; we are delighted to read that they helped to make your tour so enjoyable. Nevertheless, we are sorry to hear that you felt the accommodations were not to the high standards we are recognised for, and we will be looking further into your comments as we endeavour to provide our guests with the finest comfort when touring with us. Additionally, we would like to thank you very much for your feedback and we hope to welcome you back to journey with us again soon.
1. Professional, attentive and experienced tour concierge.
2. Well constructed and varied itinerary with relaxed starts
3. Unique experiences eg. - Talking to a composer on Nashville (Frank Myers)
...
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Dale Anderson
Luxury Gold
8 years ago
The Southern grace trip is a great way to take in three legendary destinations in a snapshot of time. That said; we are delighted that you enjoyed the variety of experiences in the itinerary. What’s more, we are pleased that all of the features of the trip came together perfectly to make your time in America so special and we hope that you will join us again in the future to indulge in more unique experiences.
We had a wonderful guide or Travling Concierge Roberto!! He has excellent customer service, willing to help in any way he could.
Dale Anderson
Luxury Gold
8 years ago
Our Travelling Concierges are there to make sure that our guests have the most exceptional experiences while on their trip. This is why; it makes us happy to learn that Roberto helped to make your grand tour of South America so special. Furthermore, we are delighted that you enjoyed taking in all of the sights in the itinerary and we hope to welcome you back to explore another destination in luxury again soon.
If the hotels for singles were luxury category for all stays I would be raving about Luxury. Accommodations were only luxury in Capri and Venice. All things were not created equal for singles vs...
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.