I found out there was money in my account. The transfer took a long time and I had to chase it on the day of the transfer.
Jordan
Lumon
2 years ago
Dear Patricia,
We're truly sorry to hear about your recent experience during the payments process. Your feedback is essential to us, and we take your concerns very seriously. We would like to extend our sincerest apologies for any inconvenience you may have faced.
We are committed to improving our payment process and ensuring a better experience for all our customers.
Your comments will help us in this endeavour.
If there's anything specific you'd like to share or discuss further, please don't hesitate to reach out to us directly at +44 (0)203384 7280.
Once again, we apologize for any inconvenience and appreciate your valuable feedback.
Best regards,
Jordan John
0
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Надежный клиент
Подтверждено Feefo
2 years ago
Fantastic service, great support throughout our transfer
Jordan
Lumon
2 years ago
Good afternoon,
Thank you for taking the time to leave us such a lovely review 5-star review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and supportive service.
Thank you for your kind words and thank you for choosing Lumon!
0
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MM
Margaret Mcguigan
Подтверждено Feefo
Gateshead
2 years ago
Что Margaret Mcguigan сказал(-а) о Lumon:
Brilliant service.
Now use online to transfer money to family in USA, so quick and easy to use .
Staff at Lumon are so helpful if you need to contact them .
Jordan
Lumon
2 years ago
Good morning Margaret,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our online portal to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
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Надежный клиент
Подтверждено Feefo
2 years ago
Notified at every stage...Great service
Jordan
Lumon
2 years ago
Good afternoon,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
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AH
Ashley Holmes
Подтверждено Feefo
2 years ago
Что Ashley Holmes сказал(-а) о Lumon:
Very professional service - process explained well and they did what it says on the tin.
Jordan
Lumon
2 years ago
Good afternoon Ashley,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly yet professional service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
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Надежный клиент
Подтверждено Feefo
2 years ago
Excellent, start to finish
Very efficient and got me the best rate possible
Jordan
Lumon
2 years ago
Good afternoon,
Thank you for taking the time to leave us such a wonderful review. We really do appreciate your kind words and feedback.
We are thrilled to see you have found the rates offered to be up to your expectations. Here at Lumon we not only aim to provide the best service we can to all of our clients, but we also aim to provide the best rates we can achieve. I am so glad to see the team have managed to meet these aims for you.
Thank you for choosing Lumon!
0
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Надежный клиент
Подтверждено Feefo
2 years ago
Easy Peasy
Everything straight forward, would definitely recommend them to anyone that is buying a property abroad, thank you
Jordan
Lumon
2 years ago
Good afternoon,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Поделиться
OF
Oliver Frankish
Подтверждено Feefo
2 years ago
Что Oliver Frankish сказал(-а) о Lumon:
A real person for decent customer service
Simple with decent customer service with a real person when you need it.
Jordan
Lumon
2 years ago
Good afternoon Oliver,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and supportive service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
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Надежный клиент
Подтверждено Feefo
2 years ago
Very efficient, and rapid transfer
Jordan
Lumon
2 years ago
Good afternoon,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Поделиться
Надежный клиент
Подтверждено Feefo
2 years ago
Yes I would recommend them
Jordan
Lumon
2 years ago
Good afternoon,
Thank you for taking the time to leave us such a wonderful review. We really do appreciate your kind words and feedback.
Here at Lumon we not only aim to provide the best service we can to all of our clients, but we also aim to provide the best rates we can achieve. I am so glad to see the team have managed to meet these aims for you.
Thank you for choosing Lumon!
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.