Good afternoon Robert,
Thank you for taking the time to leave a review, we really do appreciate all feedback.
I do apologise you feel as though the team who dealt with you were not completely straight, one of our main aims is to be transparent with our clients and I truly am sorry you feel as though the team have not met this.
I will be investigating this further and will be contacting you to get some further details on this.
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KE
Kay Ereny
Подтверждено Feefo
2 years ago
Что Kay Ereny сказал(-а) о Lumon:
Easy and swift. Thank you.
Harry was very helpful and patient! All went smoothly and the money was paid in to my account promptly.
Sharan Dhillon
Lumon
2 years ago
Good afternoon Kay,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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JB
James Bailey
Подтверждено Feefo
Cambridge
2 years ago
Что James Bailey сказал(-а) о Lumon:
Best in the business!
Easy to access and achieve what I need to achieve. Bradley is very good at his job and professional as he does it. I am not a frequent currency trader so I really value the knowledge and expertise...
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Sharan Dhillon
Lumon
2 years ago
Good afternoon James,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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AL
Andy Lucas
Подтверждено Feefo
2 years ago
Что Andy Lucas сказал(-а) о Lumon:
Excellent, friendly nd understanding
Sharan Dhillon
Lumon
2 years ago
Good afternoon Andy,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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NC
Nicholas Coveyduck
Подтверждено Feefo
2 years ago
Что Nicholas Coveyduck сказал(-а) о Lumon:
Simply not good enough!!!
Trade made 0940 Wed and it's now 1305 Monday and the funds have still not arrived despite me chasing up. Simply not good enough!!
Sharan Dhillon
Lumon
2 years ago
Good afternoon Nicholas,
Thank you for taking the time to leave us a review.
I really do apologise for the delay in your transfer. here at Lumon we aim to offer an efficient and stress free journey to all clients. I truly am sorry in this circumstance we have failed to deliver and will be investigating the reasons as to why further.
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MR
Melvyn Guiney-Reason
Подтверждено Feefo
2 years ago
Что Melvyn Guiney-Reason сказал(-а) о Lumon:
Professional srevice that works everytime
Always very professional and we have trust your company to provide the service we require. We have used your services in various incarations from 2003. We could shop around for a better rate but we...
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Sharan Dhillon
Lumon
2 years ago
Good afternoon Melvyn,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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DY
David Yates
Подтверждено Feefo
2 years ago
Что David Yates сказал(-а) о Lumon:
No fuss everything is straight forward, lumin look good for products they are developing hopefully to make financial life in France easier
Sharan Dhillon
Lumon
2 years ago
Good afternoon David,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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AF
Andrew Foley
Подтверждено Feefo
2 years ago
Что Andrew Foley сказал(-а) о Lumon:
Great business experience
From start to finish the experience was a very pleasant one. Nothing was a problem for them to explain what exactly would happen. All our questions were answered and we felt at ease.
Sharan Dhillon
Lumon
2 years ago
Good afternoon Andrew,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
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AH
Alan Hall
Подтверждено Feefo
2 years ago
Что Alan Hall сказал(-а) о Lumon:
Very helpful and fantastic service. I highly recommend Lumon
Sharan Dhillon
Lumon
2 years ago
Good afternoon Alan,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
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JS
John Spencer
Подтверждено Feefo
Maleny Queensland..
2 years ago
Что John Spencer сказал(-а) о Lumon:
Their Documentary System is very easy to follow, and my funds were in my ANZ A/C in two days. I will continue to use your Company every few months, as and when I
need to transfer funds from the UK...
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Sharan Dhillon
Lumon
2 years ago
Good afternoon John,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.