Что Willomena Pryce-Lewis сказал(-а) о Lumera Living:
DC Fans
Excellent Customer Service great communication and delivered promptly.
Thank You.
0
Поделиться
Надежный клиент
Подтверждено Feefo
8 years ago
Great service
0
Поделиться
VB
Vivien Berthuol
Подтверждено Feefo
8 years ago
Что Vivien Berthuol сказал(-а) о Lumera Living:
Quick delivery, good price
0
Поделиться
Надежный клиент
Подтверждено Feefo
8 years ago
Hopeless customer service
Goods took way too long to be delivered. They offer approximately 2 weeks delivery after purchase. We waited over 2 months. Too many excuses were made regarding the delays.
Lucy
Lumera Living
8 years ago
Thank you for taking the time to submit your review. We aim to provide a seamless delivery experience for all of our customers although, when an item is purchased whilst on pre-order we are unable to guarantee when it will be received into our warehouse. As a result we can only provide the time frames and approximate ETA's which are outlined by the manufacturer. On most occasions the details provided are correct or as close as possible to the expected receipt date, however from time to time the ETA of items on pre-orders can be pushed back for a number of reasons. We sincerely apologise for the delays experienced and thank you for your patience.
0
Поделиться
VC
Vicki Connolly
Подтверждено Feefo
8 years ago
Что Vicki Connolly сказал(-а) о Lumera Living:
Super fast delivery
The website was well laid out. I had difficulty paying. I can't believe how quick the delivery was.
0
Поделиться
DV
Darien Virgona
Подтверждено Feefo
8 years ago
Что Darien Virgona сказал(-а) о Lumera Living:
Lime ra service was very good but the deliver with direct freight was very poor I ended going to pick it up myself.
0
Поделиться
Надежный клиент
Подтверждено Feefo
8 years ago
The website to order from was simple and easy to use. The product was dispatched from the warehouse quite quickly. My only gripe was that the courier didn't wait after knocking on the door, he...
читать еще
Lucy
Lumera Living
8 years ago
Thank you for taking the time to provide us with your feedback regarding the delivery of your items. We are extremely disappointed to hear about the service you’ve experienced and sincerely apologise on behalf of the courier. We also apologise for any inconvenience caused in your efforts to follow up. We have raised this matter with the courier so it can be addressed appropriately and with high priority. Thanks again for taking the time to inform us and very glad to hear you were happy with all other aspects of our service.
Надежный клиент
8 years ago
Hi Lucy,
Thank you for your reply, much appreciated.
Cheers,
Peter
0
Поделиться
GC
Greg Chaffey
Подтверждено Feefo
Eleebana
8 years ago
Что Greg Chaffey сказал(-а) о Lumera Living:
Excellent outcome
Great selection of fans, good prices, easy ordering process and prompt delivery.
0
Поделиться
Надежный клиент
Подтверждено Feefo
8 years ago
Excellent service.
Staff were excellent in communicating with us when there was a delay with the larger fan. Fans arrived on time and packaging in excellent condition.
0
Поделиться
GT
George True
Подтверждено Feefo
Carrickalinga
8 years ago
Что George True сказал(-а) о Lumera Living:
Simple and easy
Product was as described ,ordering , paying and delivery was simple and easy .Would purchase again and will recommend to friends.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
