Отзывы о Luggage Mule

Thank you for your review. Some couriers require soft cases or bags to be boxed in cardboard for extra security and safety. This is not always the case but it was in this case. We are happy to have been of service to you.

Thank you for your review. We are pleased to have provided a good service for you. Do come again!

Thank you for your review. We are glad to have been of service to you!

Thank you for taking the time to leave us a review. We are pleased to have been of service to you!

Thank you ever so much for your feedback. We are glad to have been of service to you!

Thank you for your review. There were some issues with the original booking which were not picked up by ourselves until nearer the time of the shipment. We have now changed our processes to facilitate this scenario not happening again.

Thank you for your honest review. It is regrettable that your second experience with us was not straight forward and there were these complications. These situations are rare and we feel that the extra busy Christmas period did not help in this case. We would like to reassure you that we always do our best to resolve anything issues that do arise and would welcome your custom again.

Thank you for your review. In the majority of cases our services are reliable and prompt. Billions of items are moved within Europe every day and over Christmas this peeks even more. We always endeavour to quote accurate delivery times but on occasion delays can occur which are out of our sphere of control. Whenever an issue does arise we implement new procedures to try and prevent the same thing happening again. We are always improving our services for our customer.

Thank you for your review. We regret that your shipment did not run smoothly this time. There was a discrepancy in the address which needed to be reconfirmed but the couriers processes meant that the luggage was returned to it's origin. These kind of situations are rare and we do our best to make sure if something does arise that it is managed to a satisfactory conclusion.