exerlent service always happy to help when I need it
Luke
Loans 2 Go
8 years ago
Glad to hear we could help, Raymond. Thank you for borrowing with Loans 2 Go!
1
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Надежный клиент
8 years ago
Túl nagy a kamat
0
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Надежный клиент
8 years ago
Not good at all, applied for £300 loan over 12 months to be told in store they could only do it over 18 months which means just under nine hundred pound to pay back, it then took one hour and twenty...
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Luke
Loans 2 Go
8 years ago
Thank you for your feedback. Our interest rates are public and we explain the cost of the loan to each customer before they sign their loan agreement. Don’t forget if you wish to withdraw from your loan agreement, all customers have a 14 day grace period after signing. Furthermore, if a customer wishes to settle a loan agreement early they are entitled to a statutory rebate which would reduce the total amount repayable significantly.
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Надежный клиент
8 years ago
Call centre seems to work differently
The call centre tell tou completwly different information and told me i could have more than what the actual branch gave. I was not told on the phone id would have to apply again in store and i was...
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Luke
Loans 2 Go
8 years ago
Thank you for your feedback. I can confirm that when a customer has their initial call with a member of our New Business team they may fit the criteria and be eligible for a loan on face value but all loan applications are subject to a thorough affordability assessment. This is essential in our role as a responsible lender. As such no loan applications are confirmed or guaranteed over the phone and all customers are advised that their application is subject to this affordability assessment in branch. We're sorry to hear you are not 100% happy with your loan application and if there is anything we can do to help make your experience a 5 star one, please contact our team in branch or contact our Professional Standards team on ps@loans2go.co.uk. Thank you for borrowing with Loans 2 Go.
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Надежный клиент
8 years ago
Too long
The process takes way to long, nice staff.
Luke
Loans 2 Go
8 years ago
Thank you for your feedback! If there's anything else we can do to make your experience a 5 star one, please let us know.
0
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Надежный клиент
8 years ago
Fast.
Da.
Luke
Loans 2 Go
8 years ago
Thanks for borrowing with Loans 2 Go!
1
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Надежный клиент
8 years ago
In an hour
Gave me a loan and cash in my bank within the hour
Luke
Loans 2 Go
8 years ago
Thrilled to hear from you. Thank you for borrowing from Loans 2 Go!
Надежный клиент
8 years ago
Great people great customer service thank you
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TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о Loans 2 Go:
Every thing was handled very professionally the staff were so polite you felt at ease
Luke
Loans 2 Go
8 years ago
Thank you very much, William. We really appreciate your feedback!
0
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TC
Trusted Customer
Edinburgh
8 years ago
Что Trusted Customer сказал(-а) о Loans 2 Go:
Great
Easy to talk with and they let you understand everything
Luke
Loans 2 Go
8 years ago
Thank you for leaving us a review, Stephen. If there's anything else we can do to help make your experience a 5 star one please let us know!
0
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TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о Loans 2 Go:
Ok
Staff nead more manners and understanding of people with reading and writing difficulties mostly Tracey at linclon
Luke
Loans 2 Go
8 years ago
Thank you for your feedback, James. Please rest assured that I have passed on your feedback to the Area Manager for that region.
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.