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Отзывы о Loans 2 Go | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 7,034 отзывов

Надежный клиент

8 years ago

Great very quick

Luke

Loans 2 Go

8 years ago

Wonderful to hear from you. Thank you for your feedback!

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Loans 2 Go:

This is the best company I’ve ever used they are understanding and simply base your loan on your circumstances not your history

Luke

Loans 2 Go

8 years ago

Pleasure to be able to assist you, Gary. Thank you for borrowing with Loans 2 Go!

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Loans 2 Go:

Poor customer service

Staff were inconsistent in their communications - deal was one thing one moment, and different the next. I asked for £3k and was told no problem, to then be told had to be split across 2 cars, then...

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Luke

Loans 2 Go

8 years ago

We are sorry to hear you are not satisfied with how your appointment went. If you would like to share more details of your experience, please email our Professional Standards team at ps@loans2go.co.uk.

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Loans 2 Go:

Quick and efficient and the rep Nicola was first class . Definitely use again and would highly recommend. Thanks

Luke

Loans 2 Go

8 years ago

Thrilled to hear from you Tony. Nicola will be really pleased to hear that you left a review about her. Thank you for borrowing with Loans 2 Go!

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Loans 2 Go:

is very good agent. Thank you

Luke

Loans 2 Go

8 years ago

Thank you for borrowing with Loans 2 Go, Monika.

Надежный клиент

8 years ago

Loan2go is as bad as they come! There is nothing worse. (Manchester Ashton)

I was called by Loans2go offering me a loan. I was disappointed by the bad attitude the staff has towards me when I visited their store. When I took their loan the first time around they treated me...

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Luke

Loans 2 Go

8 years ago

Thank you for your feedback. As a responsible lender Loans 2 Go will complete thorough affordability checks on all customers. We actually complete this thorough affordability assessment to remain compliant. This is in accordance with regulatory guidance and to ensure we treat customers fairly. In respect of your comments regarding the credit search, we will still complete a credit search in accordance with the aforementioned affordability assessment. Credit search providers such as Callcredit and Equifax whom we use to check your credit report may not update your credit report immediately and this may be why you still have active loans mentioned on the report. We are sorry to hear that you found this process distressing.

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Loans 2 Go:

Nice people on the phone. Simple to use.

Luke

Loans 2 Go

8 years ago

Glad to hear we could help you, RIchard. Thanks for borrowing with Loans 2 Go.

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Loans 2 Go:

Excellent service

The lady was very helpful and friendly She deserves a good holiday

Luke

Loans 2 Go

8 years ago

Haha we'll be sure to pass that on to the Area Manager. Thank you for borrowing with Loans 2 Go, Samantha!

Надежный клиент

8 years ago

Easy process friendly informative staff

Luke

Loans 2 Go

8 years ago

Thanks for the review!

Надежный клиент

8 years ago

The service i got from Rob(Preston branch) was 1st class friendly and nothing was to much trouble and got everything sorted as quick as he could as he knew I was in a rush

Luke

Loans 2 Go

8 years ago

Thank you for the feedback about Rob in Preston. He'll be pleased to hear this! Thank you for borrowing with Loans 2 Go.

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