Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Loans 2 Go

Просмотр всех 7,244 отзывов

Надежный клиент

8 years ago

Suitable

Lovely people on the phone, you have to do a fair bit of chasing but helpful when you do speak to them

Luke

Loans 2 Go

8 years ago

Sorry to hear you had to chase us up a little bit. Since centralising our services we received an unexpected response from our customers. You'll be pleased to hear we have now started catching up and our services will continue to improve greatly throughout the year. Thanks for borrowing with Loans 2 Go!

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Loans 2 Go:

Furious...

I applied for a loan for debt consolidation of £1000. They gave me £440 and when I realised that with interest they have just doubled my debt I was not very happy. Will try to pay it off earlier so...

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Luke

Loans 2 Go

8 years ago

Thank you for your feedback Caroline. Our interest rates are public and we explain the cost of the loan to each customer before they sign their loan agreement. Don’t forget if you wish to withdraw from your loan agreement, all customers have a 14 day grace period after signing. Furthermore, if a customer wishes to settle a loan agreement early they are entitled to a statutory rebate which would reduce the total amount repayable significantly.

Trusted Customer

8 years ago

I intend on paying it off as quickly as possible.

Надежный клиент

8 years ago

Excellent and helpful

Luke

Loans 2 Go

8 years ago

Thank you for borrowing with us!

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Loans 2 Go:

Rubish

took four days to get it sorted, the online was rubbish, not happy, would have taken 1 hour in the Arnold branch. big mistake closing branches

Luke

Loans 2 Go

8 years ago

Hi Belinda, I can see we funded your loan on the Saturday via Barclays Fast Pay which should get to you within an hour. The payment being received late is generally due to the receiving bank and in this case probably took even longer to receive the payment due to the Bank Holiday. I'd like to apologise for any inconvenience caused but this would likely be an issue you would need to discuss with your bank provider. Thank you for borrowing with Loans 2 Go and if there are any other questions you may have please let us know here or call us directly on 0330 400 6000.

Trusted Customer

8 years ago

Please do not blame the banks the problem was the length of time your internet took and your underwriters. I applied for the loan on Wednesday and you paid out on Saturday. the problem was you, not the banks Pathetic !!!!

Надежный клиент

8 years ago

I havent been able to draw on it yet as they have blanked my account at ban

I havent touched it yet as my bank account blocked so havent had it yer

Luke

Loans 2 Go

8 years ago

I'm sorry to hear that. That would be something to discuss with your own bank's service. If you would mind re-rating our own service provided we would really appreciate it! Thanks for contacting us!

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Loans 2 Go:

Quickest loan ever

Very easy to apply an very quick funding the loan

Luke

Loans 2 Go

8 years ago

Thrilled to hear Kieron! Thanks for borrowing with Loans 2 Go!

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Loans 2 Go:

Great service

Very understanding an helpful

Luke

Loans 2 Go

8 years ago

Thank you for borrowing with Loans 2 Go!

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Loans 2 Go:

Really fast on paying out

Luke

Loans 2 Go

8 years ago

Wonderful to hear! Thank you for borrowing with Loans 2 Go!

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Loans 2 Go:

easy but expensive

The process for a loan with loans 2 go was pretty easy and straight forward. However what your borrowing and having to pay back is expensive. Like borrow £200 and pay back for £1000. It’s just...

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Luke

Loans 2 Go

8 years ago

Thank you for your feedback Daniel. Our interest rates are public and we explain the cost of the loan to each customer before they sign their loan agreement. Furthermore, if a customer wishes to settle a loan agreement early they are entitled to a statutory rebate which would reduce the total amount repayable significantly.

Надежный клиент

8 years ago

It took 5 days to get sorted. I had to ring them all the time and then I was getting passed to another 2 or 3 times a call going through the same thing over and over again. In the shop it took half...

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Luke

Loans 2 Go

8 years ago

Dear Karen, we are sorry to hear you were dissatisfied with the service provided. Please rest assured we will look into the reasons why we didn’t reach your expectations on this occasion. We really value customer feedback and your comments have been passed to the relevant department. If you would like to discuss your experience further, please do not hesitate to contact our Professional Standards team directly on ps@loans2go.co.uk. Thank you.

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