Trying to get answers to questions about the product was difficult and protracted, and then finding that the spec had changed during the period of getting the answers and placing the order along,...
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Katherine
Live Better With Dementia
6 years ago
Hi, thank you for your recent feedback. We are so sorry for the confusion caused. Unforgettable joined the Live Better With family back in June, and whilst we were on-boarding the new Live Better With Dementia site, with it came the tasks of moving over new products, suppliers and understanding how the products worked. We do apologise if the team were not 100% up to the usual standard you would expect. However you can be assured the team is fully trained and able to assist with any enquiry you may have.
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Katherine
Live Better With Dementia
6 years ago
We are sorry if this item wasn't what you were looking for. If you need any support in understanding how it works we are here to help. Thank you again for your feedback.
Speedy service and the clock has proved a godsend- just what was needed.
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Дата покупки: 23/07/2019
0
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Barbara Trueman
6 years ago
Что Barbara Trueman сказал(-а) о Live Better With Dementia:
At first I was over the moon with my pill box but then after 2 & 1/2 months the LSD numbers stopped showing, now I can’t change the time on the box after the clocks went forward also the writing has...
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Katherine
Live Better With Dementia
6 years ago
Thanks for your recent feedback! We are so sorry for the disappointment in this product, this is worrying and we would love to help resolve this for you. Please contact our team on theteam@livebetterwith.com with a photograph of the item and we will see what we can do for you.
Katherine
Live Better With Dementia
6 years ago
Thanks for your recent feedback! We are so sorry for the disappointment in this product, this is worrying and we would love to help resolve this for you. Please contact our team on theteam@livebetterwith.com with a photograph of the item and we will see what we can do for you.
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Дата покупки: 28/07/2019
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Надежный клиент
6 years ago
The watch I purchased from you has a faulty strap and I have been waiting for a replacement one to be shipped to me. This has been going on for three weeks now and my elderly farther has gone missing...
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Katherine
Live Better With Dementia
6 years ago
Thank you for your feedback. We are so sorry to hear that it has taken so long for the replacement to be sent from our supplier. We are pleased to see one of our Customer Services Team here at Live Better With are looking into this for you. We do hope this is resolved very soon.
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Katherine
Live Better With Dementia
6 years ago
Thanks for the feedback. Please be assured we have fed this back to our buying team, and our supplier for internal review. We haven't had this feedback about this watch before so do believe your new strap will much more sturdy.
Дата покупки: 08/08/2019
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Надежный клиент
6 years ago
The service was quick and efficient
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Дата покупки: 10/08/2019
0
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AN
Andrea Newham
6 years ago
Что Andrea Newham сказал(-а) о Live Better With Dementia:
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.