Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Let's Insure | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

TC

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о Let's Insure:

An email with my account policy details would be nice I lost paper work

James Buesing

Let's Insure

7 years ago

Hi Brooke,
Thank you for taking the time to leave us a review.

I have passed this on to our Customer Care team and someone will be in contact soon to verify your email and postal address, so the paperwork can be resent.

Please note, when policy documents are emailed to customers, they are sometimes mistakenly sorted into the spam or trash folders. You may want to check these folders, as you paperwork may be there.

Warm regards,
James
Let’s Insure

Отзывы о товаре

Дата покупки: 13/11/2017

0

TC

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о Let's Insure:

Thanks for being with you's

It's was good and fun

Отзывы о товаре

Дата покупки: 06/03/2017

0

TC

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о Let's Insure:

Very friendly. Easy to understand. No language barrier. Very informed.

Отзывы о товаре

Дата покупки: 20/10/2016

0

Надежный клиент

8 years ago

Unimpressed as they only wanted to sign me up.

They started the phone call with a statement of "we're not selling you anything today" but that's exactly what they were doing. They badgered me the whole time until I ended up signing up. This...

читать еще

Sally MacKenzie

Let's Insure

8 years ago

Hello,

Thank you for taking the time to leave us a review. I'm disappointed to hear that you are unhappy with the customer service you received last year.

We do value this type of honest feedback, as it helps us improve our products and services. I have passed your comments along to our Customer Care manager and have asked that someone call you as soon as possible to assist.

We will also have our Quality Assurance team review the call you received last year. We do not allow "pushy" sales tactics, and I apologise that the agent you spoke with came across this way. We will follow up with the agent if they are still with us, and may use the call to coach current and future staff.

If you are unable to take the Customer Care team's call, please feel free to contact us at your earliest convenience. We can be reached on 1300 355 355. You can also email customerservice@letsinsure.com.au to arrange for a member of our team to call you at a time that works best for you.

Warm Regards,

Sally

Let's Insure

Отзывы о товаре

Дата покупки: 31/05/2017

2

Надежный клиент

8 years ago

happy with service

Отзывы о товаре

Дата покупки: 11/10/2016

0

Надежный клиент

9 years ago

The 2 people that i spoke to were very respectful and explained everything

The 2 people that i spoke to were very respectful and explained everything clearly and made sure that i understood everything, and the offer that they made me was better than the one that i was...

читать еще

Отзывы о товаре

Дата покупки: 06/10/2016

0

Надежный клиент

8 years ago

Top service

When I fell behind they were understanding and helped work out a plan which was beneficial for both .

Отзывы о товаре

Дата покупки: 20/10/2016

0

Надежный клиент

8 years ago

So far - so good!

5 star because so far nothing has caused me stress. My funeral insurance was simple to set up, I am satisfied with the payment amounts, but, as I am still living and not yet 85, I cannot judge LET'S...

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Дата покупки: 14/10/2016

0

TC

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Let's Insure:

Yes I would recommend to buy to others and I am quite happy with the service

Дата покупки: 18/10/2016

0

Надежный клиент

8 years ago

Good product and service...

Good product, meets my needs and when I've had to deal with them directly, its been smooth....

Дата покупки: 21/10/2016

0

Отзывы о Let's Insure

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Как собираются отзывы Feefo?

Кто может оставлять отзыв Feefo?

Как мы проверяем отзывы?

Как мы боремся с фальшивыми отзывами?