Отзывы о Le Ski Ltd

Hi Louise Thanks for the feedback. I believe that Jan has already apologised for failing to send your dietary requirements to resort – a most unusual slip on her part.   I understand that, as soon as our staff in resort were made aware of your dietary needs, they were able to provide you with appropriate menus. I am sorry to hear that you feel our service is not as good as it used to be. Our general feedback, however, is that we are getting more and more positive responses.  Once again, apologies for the original miscommunication.

Hi Louise.  Thanks for talking to me this afternoon.  I am glad to hear that your dietary issues have been resolved.  As I mentioned on the phone, we are happy to reimburse the £20 you spent on extras in resort.  As we discussed, it was difficult to cater for your diet - for your information, details of how we operate our special diets can be found here - https://www.leski.com/chalet-holidays/special-diets.  

Kind regards,  Liz Morgan