Отзывы о Lake District Hotels

Dear Mr Walton Thank you for leaving feedback from your time at the Inn on the Lake. We pride ourselves on our customer service, our attention to detail and our AA 2 rosette dining, however on this occasion I'm sorry to hear that you did not find the food and service in the restaurant to your standards. I hope that you will not let this experience put you off returning to our hotel in the future. Kind Regards Leah

Dear Mr Browne Thank you for providing feedback from your stay at the Lodore Falls Hotel, I’m sorry to hear that didn't enjoy your time with us. It's disappointing to hear that you feel we don't care about our guests, as our team all work really hard to deliver an excellent service for all and this is normally something we excel at. Regarding the cleanliness of your room, we do allow dogs into a select number of bedrooms, however our housekeeping department work very hard to maintain a high standard and should there have been any issue's with your room we would have happily moved you to a different room, should you have let us know at the time of your stay. Please except my apologies for the error over the payment of dinner, I will share your feedback with our team and hope that you would reconsider staying with us again in the future. Kind Regards Leah