Nothing to improve. Jack at Bluewater sorted everything out for us and recognised us from 5 years ago - impressive.
Дата покупки: 14/06/2026
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Надежный клиент
Подтверждено Feefo
4 months ago
No suggestions for improvement, booking service was excellent. Our service agent Jenny at the Harrogate office was really helpful and worked hard to get us our dream holiday organised. Thank you!
Samantha
Kuoni
4 months ago
Good afternoon,
Thank you so much for taking the time to leave us your lovely feedback — we really appreciate you taking the time to share your experience with us.
I’m delighted to hear that you were so pleased with the service Jenny provided. She will be absolutely thrilled to know she helped bring your dream holiday to life. I’ll be sure to pass on your kind comments to her.
We’ll be on hand throughout your Kuoni bookings journey in the lead-up to your departure should you need any further assistance.
Thank you again for choosing Kuoni Harrogate.
Kindest regards,
Sam - Store Manager
Kuoni Harrogate
Дата покупки: 22/05/2026
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MW
Mr Justin Williams
Подтверждено Feefo
GBR
4 months ago
Что Mr Justin Williams сказал(-а) о Kuoni:
Fantastic support from Claire in helping us choose our perfect holiday. Call us exactly at the agreed time, super knowledgeable and made the whole booking experience great fun. Highly recommended
Дата покупки: 14/06/2026
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Надежный клиент
Подтверждено Feefo
4 months ago
The lady that sold us our holiday could not have been more helpful. She had answers to all our questions, tailored arrangements to suit our needs and had a good knowledge of what she was selling.
Samantha
Kuoni
4 months ago
Good afternoon,
Thank you so much for taking the time to share your lovely feedback following your recent booking experience with the team here at Kuoni Harrogate — it truly means a lot to us.
I’m delighted to hear that you felt well supported throughout the booking process and that everything was tailored to suit your needs. It’s always our aim to make planning your holiday as smooth and enjoyable as possible.
We’ll be on hand throughout your Kuoni bookings journey in the lead-up to your departure should you need any further assistance.
Thank you again for choosing Kuoni.
Kindest regards,
Sam - Store Manager
Kuoni Harrogate
Дата покупки: 05/06/2026
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Надежный клиент
Подтверждено Feefo
4 months ago
I have not previously been a Kuoni customer and have no acquaintances who have used Kuoni. I appreciated the opportunity to visit a nearby town centre office and discuss my needs with a real person....
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Дата покупки: 10/06/2026
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MH
Mr Jamie Holt
Подтверждено Feefo
4 months ago
Что Mr Jamie Holt сказал(-а) о Kuoni:
As usual, the service from both Amy Cooper and Melissa Hayward was fantastic. They were patient as I provided additional requirements and challenges throughout the hunt for the right holiday home,...
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Melissa
Kuoni
4 months ago
Hi Jamie,
Thank you for your lovely comments and booking your amazing family villa holiday with us. You know where we are if there is anything you need.
Kind regards
Melissa
Дата покупки: 09/06/2026
0
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Надежный клиент
Подтверждено Feefo
5 months ago
Harriet was incredibly patient and helpful, we had lots of changes and they were all sorted without any fuss. Ultimately, the clients booked because everything was perfect, just as they wanted it....
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Дата покупки: 10/06/2026
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Надежный клиент
Подтверждено Feefo
5 months ago
Ease of booking and brilliant staff
Suzanne
Kuoni
5 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Дата покупки: 12/06/2026
0
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MB
Mrs Annette Ball
Подтверждено Feefo
5 months ago
Что Mrs Annette Ball сказал(-а) о Kuoni:
Was not told important information prior to booking
Suzanne
Kuoni
5 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us.
We will investigate the issues you have raised and we will be in touch to discuss this with you shortly.
Дата покупки: 10/06/2026
0
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MT
Mrs Treena Turner
Подтверждено Feefo
FRA
5 months ago
Что Mrs Treena Turner сказал(-а) о Kuoni:
Michelle was very helpful in assisting with the booking process
Samuel
Kuoni
5 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Эти значки подтверждают, что заявления Kuoniоб экологической безопасности являются отчетливыми и точными, поэтому вы можете быть уверены в том, что совершаете покупки в соответствии с принципами устойчивого развития. Разработано в партнерстве с компанией Ethy.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.