Your employee Lydia Hardman was excellent - she rescued the situation and went the extra mile. So we are back with Kuoni after a long gap when nobody made that effort.
Alex
Kuoni
3 months ago
Thank you for your wonderful feedback.
We're delighted to hear that Lydia provided such excellent service and was able to rescue the situation when it mattered most. Going the extra mile for our customers is exactly the level of care we strive to deliver, and it's fantastic to know that Lydia's dedication made such a positive difference to your experience.
It means a great deal to us that you've chosen to return to Kuoni after a long gap, and we're thrilled to have regained your confidence. I'll be sure to share your kind comments with Lydia and the team.
We look forward to helping you create many more memorable holidays in the future.
Kind regards,
Alex
Store Manager
Дата покупки: 16/06/2026
0
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Надежный клиент
Подтверждено Feefo
3 months ago
From our first conversation to finally booking the holiday, Gemma was fantastic. She listened to our wish list and explored all avenues even ones which we hadn’t considered, due to her own holiday...
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Holly
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Дата покупки: 20/06/2026
0
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Надежный клиент
Подтверждено Feefo
3 months ago
James
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with Louise who crafted your Holiday.
We look forward to assisting you with your future travel plans.
Дата покупки: 01/06/2026
0
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Надежный клиент
Подтверждено Feefo
3 months ago
Had an excellent service from Jane Case, she went above and beyond to arrange the perfect holiday for our mutual customers 30th Wedding Anniversary to St Lucia. Nothing was any problem even when I...
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Дата покупки: 20/06/2026
0
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Надежный клиент
Подтверждено Feefo
3 months ago
James
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Дата покупки: 19/06/2026
0
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MH
Mr Michael Herrington
Подтверждено Feefo
GBR
3 months ago
Mark
Kuoni
3 months ago
Thank you for you Positive review Michael Always happy to help you with your Cruise Holidays. Thank you again Mark
Дата покупки: 19/06/2026
0
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MJ
Mr Peter Jeffrey
Подтверждено Feefo
CAN
3 months ago
Что Mr Peter Jeffrey сказал(-а) о Kuoni:
Just wish that you could take credit cards from Canada.
Leigh
Kuoni
3 months ago
Hello Mr Jeffrey,
Thank you so much for your 5* review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Kind regards
Leigh, Kuoni Southampton.
Дата покупки: 13/06/2026
0
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MJ
Mr Steven Jackson
Подтверждено Feefo
GBR
3 months ago
Что Mr Steven Jackson сказал(-а) о Kuoni:
Bekki Turner always a pleasure to deal with has learnt what we like and tailored recommendations to suit our plans
Alex
Kuoni
3 months ago
Thank you for your wonderful feedback, Mr Jackson.
We're delighted to hear that Bekki has taken the time to understand your preferences and travel style, enabling her to provide tailored recommendations that perfectly suit your plans. Building strong relationships with our customers and delivering personalised service is something we pride ourselves on, so it's fantastic to know Bekki has made such a positive impression.
Kind regards
Ale Killeen
Store Manager
Дата покупки: 02/06/2026
0
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Надежный клиент
Подтверждено Feefo
3 months ago
Chynna and Jessica were superstars as always :)
Thank you
Peter
Jessica
Kuoni
2 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Дата покупки: 19/06/2026
0
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Надежный клиент
Подтверждено Feefo
3 months ago
Female Sam was very helpful and professional throughout the process. Thank you Sam
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Эти значки подтверждают, что заявления Kuoniоб экологической безопасности являются отчетливыми и точными, поэтому вы можете быть уверены в том, что совершаете покупки в соответствии с принципами устойчивого развития. Разработано в партнерстве с компанией Ethy.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.