Отзывы о Kia Car Insurance & Accident Aftercare

Dear Brian, Many thanks for providing feedback following your recent claim. I note from the file that there was a substantial delay in your insurer authorising the estimate so that the repairs could proceed on your vehicle, this is unfortunately out of our control, but we apologise for this inconvenience. Please accept our apologies for the lack of communication and updates - this is not our usual standard of service and will be addressed with the file handler.

Dear Robert, Many thanks for providing valuable feedback. We are sorry that you were unhappy with the service received by Swansway Accident Repair Centre. This is very unusual we will address this directly with them as it's not the standard of service we expect from our Kia Approved Repair Centres. Please be assured this is not our normal standard of service and we will address these issues. Once again, please accept our sincere apologies.