Thank you for your recent feedback. We really do apologise that yoou were not happy with the delivery time or price of the item that you have purchased. We do aim to deliver the parcel within 4 - 6 working days and this parcel was delivered within 3 working days. We try to offer competitive prices for our findings but if you are not happy with any items you do have a 30 day money back guarantee on everything you purchase. If you do have any further queries please do not hesitate to contact the Help Team
Lora - Help Team
www.gemporia.com
Jewellery Maker
JewelleryMaker
12 years ago
Thank you for your recent feedback. We really do apologise that you were not happy with the delivery time or price of the item that you have purchased. We do aim to deliver the parcel within 4 - 6 working days and this parcel was delivered within 3 working days. We try to offer competitive prices for our findings but if you are not happy with any items you do have a 30 day money back guarantee on everything you purchase. If you do have any further queries please do not hesitate to contact the Help Team
Lora - Help Team
www.gemporia.com
Gemstones are ALWAYS much, much smaller than they make them look on television
Отзывы о товаре
Jewellery Maker
JewelleryMaker
12 years ago
Thank you for your feedback. We really do apologise that this was not up to the standard we expect to send out to our customers. Further to our conversation today we have now resolved this for you.
Once again thank you for being in contact with us.
Lora - Help Team
www.gemporia.com
Slow delivery, often out of stock items, expensive, have had very poor quality gemstones
Jewellery Maker
JewelleryMaker
12 years ago
Thank you for your feedback. Our delivery times for our UK customers vary depending on the delivery service you require. With Standard delivery, the order will arrive between 4 - 6 working days, and with premium delivery this would be between 2 - 3 working days. We always aim to deliver between the specified time frames. We appreciate your feedback and this has been passed on to the relevant department. If you return the items to us that you are not happy with within our 30 day money back guarantee time frame, and we will be happy to offer a refund.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website