Product not arrived yet - why ask for feedback before it has even been delivered? Packages are tracked so JM know its not been delivered. Time to get your act together JM
Jewellery Maker
JewelleryMaker
12 years ago
Thank you for your feedback.
Please accept our apologies for being 'too quick off the mark'. We are very excited about our new Customer Feedback service and there may be a few refinements that need to be made.
I have tracked your order and believe this should have been delivered on 7th September. If this is not the case then please let us know.
Fiona - Help Team
www.gemporia.com
I am being asked for feedback on products that I didn't even buy!
Jewellery Maker
JewelleryMaker
12 years ago
Good Evening Catherine
Thank you for your valued feedback. I have tried to call you by telephone to discuss your query. As I was unable to speak to you I have sent you an email and hope this will enable us to completely resolve the problem.
Kind regards
Fiona
Fiona - Help Team
www.gemporia.com
Jewellery Maker
JewelleryMaker
12 years ago
Good Evening Catherine
Thank you for your valued feedback. I have tried to call you by telephone to discuss your query. As I was unable to speak to you I have sent you an email and hope this will enable us to completely resolve the problem.
Kind regards
Fiona
Fiona - Help Team
www.gemporia.com
Love the chose of products, easy to order, always fast delivery, presenters are all so much fun, demos are always inspiring, prices are very competitive and if I order by phone the person at the...
I have never been disappointed with my purchases and the prices are some of the best I have seen
Would it be possible to have more time to purchase items on the evening show?
JM have been going down hill since I started watching; this is the 1st time they have listened to their customers and done any market research... this was suggested almost a year ago and has taken...
читать еще
Jewellery Maker
JewelleryMaker
12 years ago
We appreciate your feedback. And we strongly believe that our customers views are very important in assisting our continued improvements as a company.
Our Facebook pages are run by our dedicated Facebook helpers and your feedback has been passed on to the Social Media Manager.
Jewellery Maker
JewelleryMaker
12 years ago
We appreciate your feedback. And we strongly believe that our customers views are very important in assisting our continued improvements as a company.
Our Facebook pages are run by our dedicated Facebook helpers and your feedback has been passed on to the Social Media Manager.
Отзывы о товаре
Дата покупки: 04/07/2013
0
Поделиться
Надежный клиент
Подтверждено Feefo
12 years ago
Very helpful at all times
Отзывы о товаре
Дата покупки: 03/07/2013
0
Поделиться
Надежный клиент
Подтверждено Feefo
12 years ago
I've had nothing but great service and great products from JM
Thank you for your email, I am sorry to hear you are experiencing slight difficulty using The Wire Twister Tool. Further to our conversation today your comments have now been passed to the relevant department.
Jameel Help Team
www.Gemporia.com
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website