Vikas Malhotra made the difference in choosing I travel 2000 Amazing Agent
We are very impressed with the service that we got for the last couple of years with the I travel 2000 agent Vikas Malhotra.
He became our exclusive travel agent since the first time we dealt with...
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Надежный клиент
Подтверждено Feefo
9 months ago
9 years booking with this travel agency
Good morning. Very knowledgeable and staff is very nice. If nobody answers your call when you leave a message they will call you back as soon as they can.
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MF
MR MANOUCHER David FARSHI
Подтверждено Feefo
ALB
9 months ago
Что MR MANOUCHER David FARSHI сказал(-а) о itravel2000.com:
Mexico vacation trip
I had a courtesy call from the sales agent. She was polite and professional.
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MB
MR MARC Anthony BOND
Подтверждено Feefo
CAN
9 months ago
Что MR MARC Anthony BOND сказал(-а) о itravel2000.com:
I've been using itravel for 20 years
Easy booking great prices and immediate feedback
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MB
MS KATELYN BELL
Подтверждено Feefo
CAN
9 months ago
Что MS KATELYN BELL сказал(-а) о itravel2000.com:
Do not book through them
Terrible customer service. They try to delegate their problems to the tour agencies despite it clearly concerning a booking agent, which a “travel agent” such as iTravel ought to handle.
Customer Service
itravel2000.com
9 months ago
We are very sorry to hear that you have encountered any upset with your recent reservation. Upon review, we have been able to determine that this reservation was made online. Kindly allow us to explain that when booking online, you are acting as your own travel agent and therefore, it is your responsibility to ensure all pertinent information applicable to your reservation has been reviewed, understood, and agreed to. Please note, prior to applying payment and confirming the reservation you were advised that once booked, it was 100% non-refundable, and no changes permitted. When you contacted our office to advise of the mistake, we reached out to the supplier who reiterated that the booking is 100% nonrefundable and non-changeable within 21 days of departure. Please feel confident we do value your business and assure you of our very best intentions at all times.
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Надежный клиент
Подтверждено Feefo
9 months ago
Overall great service
Very attentive. Honest about destinations. Very personable
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Надежный клиент
Подтверждено Feefo
9 months ago
Promo code not honoured
We missed adding a promo code to get a discount. When we discovered our mistake we contacted itravel2000 and spent almost an hour waiting for service and explaining our mistake. The attendant said...
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Customer Service
itravel2000.com
9 months ago
Thank you for providing feedback on your reservation. We are sorry to hear you encountered any upset. An agent will contact you within 48 business hours. Please feel confident, we do value your business and assure you of our very best intentions at all times.
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Надежный клиент
Подтверждено Feefo
9 months ago
A bad experience with 6 family members
The reception asked us pay $210 US by credit card for giving us 2 rooms 24222 & 24304 for 6 people. We paid in cash because the reception only charged $210 CA.
Since, No wifi, water seemed so slow &...
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Customer Service
itravel2000.com
9 months ago
Thank you for providing a review. This forum is to rate your experience with our agency. If you experienced any issues while in destination, please feel free to submit your concerns to customerservice@redlabelvacations.com and we will forward to the appropriate department for further review. Please feel confident, we do value your business and assure you of our very best intentions at all times.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..