Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о itravel2000.com | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 59,715 отзывов

Надежный клиент

11 years ago

Not happy

We have booked group vacations many times over the past 5 years and this time booking we found the travel rep to be great at time of booking. We contacted him to ask about price drop and he would not...

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Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Regards, Customer Care Team

Надежный клиент

11 years ago

Great Customer Service

Very polite and answers questions satisfyingly. When leaving messages response was quick and efficient making it really easy to be worry free. The site is also up to date and accurate with current...

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Надежный клиент

11 years ago

Paradisus Esmeralda playa

Very good

Надежный клиент

11 years ago

My travel adviser (Vikas) was awesome

Trusted Customer

11 years ago

Что Trusted Customer сказал(-а) о itravel2000.com:

Their service was very good.

Trusted Customer

Espanola, Ontario

11 years ago

Что Trusted Customer сказал(-а) о itravel2000.com:

Another great trip booked through ITravel

This is our 6th trip booked with ITravel. Never a disappointment. They are honest and offer suggestions to make the trip better. Thanks again ITravel for a wonderful vacation.

Надежный клиент

11 years ago

Very Veradero

Rooms were clean, staff at restaraunts and bar were fast, friendly and courteous. Wait to exchange money and book a-la-carte service was long.

Надежный клиент

11 years ago

Cabo 2015

Staff were friendly. Plane was hours and hours late. On the way to our hotel our bus was stopped by police for 45 minutes because our driver did not have the right paper work.

Customer Care

itravel2000.com

11 years ago

Thank you very much for your kind note. We are sorry to hear that you had to experiance delay on your return. Other than that, hoping that you enjoyed your vacation. Regards, Customer Care Team

Customer Care

itravel2000.com

10 years ago

Hello, We have sent you an email to the address provided. Upon reading over the correspondence we ask that you take this opportunity to re-rate us on our service provided via the options below. Thank you for your comments and time, it is greatly appreciated. Regards, Customer Care Team

Trusted Customer

Calgary Alberta

11 years ago

Что Trusted Customer сказал(-а) о itravel2000.com:

Frustrated with travel agent!!!

This was the first time my husband and I were going on a sunny destination trip due to his nieces wedding. We didn't think it was going to be that frustrating to communicate to the travel agent. When...

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Customer Care

itravel2000.com

11 years ago

Надежный клиент

11 years ago

Booking trip to Las Vegas

The hotel room that was advertised could not be booked. Never did get the cancellation insurance that I tried to order

Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your booking experience with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Please feel free to email us directly at customercare@itravel2000.com if you would like to discuss this further. Regards, Customer Care Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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