Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о itravel2000.com | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 59,717 отзывов

Надежный клиент

11 years ago

Holly Fisher

Holly Fisher showed exemplary and outstanding customer service. Addressed all our needs and dealt with all special requests we had made, even going so far as to working from home to ensure our...

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Trusted Customer

Timmins canada

11 years ago

Что Trusted Customer сказал(-а) о itravel2000.com:

Guess we'll see

We booked a trip, paid for it then a month later a friend goes to book the same one only to find out the hotel is going under major renos pass our expected arrival. I called itravel2000 and they said...

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Надежный клиент

11 years ago

Trip to Cuba!

Everything was the best! Flight and hotel :)

Trusted Customer

Mississauga Ontario

11 years ago

Что Trusted Customer сказал(-а) о itravel2000.com:

good but will not go back

Custome Serclvuce is excellent, but the resort is poorly maintained and the rooms a're not cleaned to standard

Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback and wonderful comment about our service. We regret to hear that the vacation you booked through us was not what you expected. We work closely with all of our supplier partners and will certainly pass on your comments to them, in addition to using your feedback to improve our overall product offering. Please feel free to email us directly at customerservice@itravel2000.com if you’d like to discuss further. Regards Customer Care

Надежный клиент

11 years ago

Trip to Cuba

Professional with all the information you need to book a trip.

Надежный клиент

11 years ago

Terrible and not clear at all they just need commission.........The advisor was unclear and also…

Terrible and not clear at all they just need commission.........The advisor was unclear and also very rude the booked tickets of mine and my husbands were totally differnt seats and we specifically...

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Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Please note all your concerns will be reviewed and measures will be taken as needed. Regards Customer Care

Надежный клиент

11 years ago

Mexico Flight

Great service always!!

Надежный клиент

11 years ago

Flight change

Unhappy that my flight got changed and it makes me want to book in advance anymore. Flight got moved up by a couple hours which ruined plans and very inconvenient and in order to move to a late...

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Trusted Customer

Toronto, Ontario

11 years ago

Что Trusted Customer сказал(-а) о itravel2000.com:

Cuba Trip May 2015

Great company to use. Good deals and fantastic customer service by Crystal!!!!

Trusted Customer

Toronto, ON

11 years ago

Что Trusted Customer сказал(-а) о itravel2000.com:

itravel2000.com

Great service overall. This is my second booking with this company and I am extremely satisfied. Highly recommended to all of my friends!

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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