Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о itravel2000.com | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 59,717 отзывов

Надежный клиент

11 years ago

My service was fantastic and the gentleman was very informative and friendly.

Trusted Customer

Smiths Falls,ont

11 years ago

Что Trusted Customer сказал(-а) о itravel2000.com:

Business Class vs Economy

My last trip was to Huatulco Mexico and was promoted as a business class flight which turned out to be a economy flight. Neither itravel2000 or Air Canada Vacations would take responsibility for this...

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Надежный клиент

11 years ago

quick and easy

Надежный клиент

11 years ago

Explaining about the hotel names

just a bit confused with the booking for which resort. The agent never mentioned the name when she booked or asked me again . After got the confirmation I realized that wasn't the one I chose. But...

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Надежный клиент

11 years ago

best service ever!!

Надежный клиент

11 years ago

Recent trip to San Jose, USA

excellent experience, wonderful trip Except when the return was cancelled, no one notified us, we saw it on the airline website, and that it was automatically re-booked. All was great, thanks so...

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Надежный клиент

11 years ago

I've always used Itravel2000 when booking vacations, and I've never experienced any problems, keep up…

I've always used Itravel2000 when booking vacations, and I've never experienced any problems, keep up the good work!

Надежный клиент

11 years ago

Price Drop Protection

No longer available on many trips to Mexico. Free parking is not of interest to many travellers, who don't need it.. Booking early is no longer an advantage if PDP is not available. Looking at...

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Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and products and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Regards Customer Care Team

Надежный клиент

11 years ago

Your response still does not address the lack of Price Drop Protection on many trips to Mexico. Your response changes nothing.

Trusted Customer

Sydney ns

11 years ago

Что Trusted Customer сказал(-а) о itravel2000.com:

Trip to punts cama

Booked a trip to pints cana. The service received was excellent and I would not hesitate to use this agent again.

Надежный клиент

11 years ago

improvement needed

The agent we booked through via phone was monotone and did not make us feel like he cared.

Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our service and your feedback will be used as part of that. Other than that, hoping that you were able to enjoy other elements of your vacation. Best Regards, Customer Care Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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