Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о itravel2000.com | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 59,717 отзывов

Trusted Customer

Calgary

11 years ago

Что Trusted Customer сказал(-а) о itravel2000.com:

Jolly Beach Resort, Antigua

The beach at the Jolly Beach Resort was the best on the island! All the people who worked at this property were absolutely amazing - the best in customer service of any place that I have travelled. ...

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Trusted Customer

Toronto, Ontario

11 years ago

Что Trusted Customer сказал(-а) о itravel2000.com:

ITravel the Best to Book with!!

I booked my trip to Cuba with ITravel2000, and they where outstanding. My travel agent was with every step of the way. Every question I had was answered, every concern I had was dealt with in a...

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Trusted Customer

Milton Ontario

11 years ago

Что Trusted Customer сказал(-а) о itravel2000.com:

EXPERIENCE With I TRAVEL

Great job as always at arranging my travel however when I was returning to Canada there was a mechanical probelsm with the flight home. I was despeate for help and called your office I was put on...

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Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that the flight you booked through us was not what you expected. We understand how upsetting it is when your flight is delayed and can understand your frustration. We apologize about the inconvenience this has caused. Regards Customer Care

Trusted Customer

11 years ago

You are not getting it!!! You did not wreck the plane you just did not call me back until the next day and your clerk failed to have a manager call me. You have a real problem listening to your customers. That is my concern.

Надежный клиент

11 years ago

Great Service!

Received excellent service from itravel2000.com. Especially from Aileen R. Quick, efficient, friendly and knowledgeable. Thanks again for booking my wonderful vacation in Cuba!

Надежный клиент

11 years ago

Club Paradiso - Dominion Republic

We specifically asked for 2 beds (2 women travelling together) and were put in a room with one bed. We had to UPGRADE and PAY THE DIFFERENCE in order to get 2 beds. They were not concerned at all. ...

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Customer Care

itravel2000.com

11 years ago

Thank you for your feedback. Please note that special requests are not guaranteed and are subject to availability. We regret to hear that the hotel was not able to accommodate your bedding request and apologize about the inconvenience this has caused. Regards Customer Care

Надежный клиент

11 years ago

happy

excelent service

Trusted Customer

Calgary Alberta

11 years ago

Что Trusted Customer сказал(-а) о itravel2000.com:

Make sure you get your credit, otherwise they will give you a run-around!

Sadly, I have booked two trips with Itravel, first experience was great, however, second experience I had difficulties booking online, and received a phone call to book. No problems really, and I...

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Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Please email us directly at customercare@itravel2000.com and we will investigate this further. Rest be assured that if itravel2000 has offered you a credit, we will honor it provided that you qualify. Hoping that you will allow us to look into your file and serve your future travel needs. Regards Customer Care

Надежный клиент

11 years ago

The rep I dealt with was very good and accommodating

Надежный клиент

11 years ago

Fabulous Service!

Booking our honeymoon was quick and easy!!

Надежный клиент

11 years ago

Feedback on redemption of Price Drop Protection

We were so pleased that ITRAVEL2000 honoured it's promise to reduce the cost of this year's trip. The little perk that took nothing to monitor made us feel good.

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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